Although this property is marketed as a 'Luxury Villa' it is far from luxury. I have stayed in many places throughout Tuscany and this has not been the best. It was clean and we had plenty of room. The maintenance of the gardens is very poor so don't expect what the pictures look like. The pool area in particular is very poor with nobody tidying the area at night so you come out the next day and the sunbeds are messy and there was a broken sun umbrella stand chucked in a corner. Someone did come on the Friday to put the pool cleaner into the pool and did eventually tidy the pool area but we wasn't able to use the pool that day as it was being cleaned so wouldn't it of been better to have cleaned the pool at night like they do everywhere else we have stayed? Very minimal equipment in the kitchen. Nice BBQ area. It is far from any town. Nice large bathrooms but very small shower cubicles. Adequate laundry facilities. Towels changed halfway through the week but be aware as we was told they would be changed on the Wednesday but they actually came on the Thursday. We had all got up ready for 10am but nobody turned up. Nobody on site to answer any queries you may have throughout the week, you have to either phone or email. We ran out of toilet paper and just went out to buy some as it was quicker than waiting for someone to come over, but whoever changed the towels should of noticed that we was getting low. They could of checked to see if we had enough bin bags as we had used the only one provided (very small sized bags). There were 6 adults staying in this apartment. I clean holiday accommodation in the UK so I expected better.