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Reviewed 21 March 2017 via mobile

While at stay at Woodspring suites, there services to me and other customers I have witnessed are excellent. Well that's all I have for now but at the hotel I met this very smart and kind women named "Elizabeth" she bows how to please the customers and better yet she has patients better than mine that's all.... so if your looking for a place to stay take your butt Woodspring Suites!!

Stayed: March 2017
Thank Jerimiah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 23 March 2017

Thank you for your feedback on your great experience at our hotel. Our goal is to provide excellent service, and clean, comfortable rooms. We are glad we have been able to do this for you.

Kind Regards,

Chris Clark, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2017

Great service well informed staff and friendly people.Staff is always checking up routinely making sure everything ok and in good order. Neighbors are very nice and friendly and everyone keeps to themselves.

Room Tip: Choose second floor
  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank nelsonanthony18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 2 March 2017

Dear Guest,

Thank you for your kind words about our property. We strive to provide attentive service, and great experience for all of our guests. We hope to see you again in the near future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017 via mobile

WoodSpring Suites Richmond West management and staff is very friendly and welcoming. Elizabeth at the front desk, gave us a tour of the room before booking. She explained all of the services, rates, etc. In my opinion, she was delighted to give us a tour. She was extremely friendly and professional - such a delightful young lady to work with.

Elizabeth, the manager, security of the building, an on-site laundry facility, staff and cleanliness of the building and rooms are all reasons why we selected this extended stay hotel.

We recommend this extended stay hotel whether you're looking to stay a few days, weeks or months.

Stayed: February 2017, travelled with family
Thank 23PsalmGod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 28 February 2017

Thank you for sharing your wonderful experience at our hotel. We strive to care for the needs of every guest, and are delighted that you had a positive experience throughout your entire stay.

We hope you will have an opportunity to stay with us again in the future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017 via mobile

Great Place to stay while traveling for 6 months working. Everything was clean and nice. The front desk staff along with the housekeeping staff were great to work with and the price for the room was low. Laundry on site.

Stayed: February 2017, travelled on business
Thank LightPacker245987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 28 February 2017

Thank you for sharing your experience at our hotel. It was a pleasure having you as a guest, and I hope you will have an opportunity to come and stay with us again in the future.

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017 via mobile

The staff was extremely helpful and the room was really clean. Better than I expected for a extended stay. Plan to stay there when travelling thru Richmond again.
Wish there was more than one luggage cart.

Stayed: January 2017, travelled with family
Thank princess p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 20 February 2017

Dear Guest,

Thank you for taking the time to share your experience with us. We strive to exceed our guests expectations by providing a great product and a warm, friendly environment. I will share the feedback with my staff that we did this for you, and hope to see you again in the future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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