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Reviewed 26 February 2017 via mobile

WoodSpring Suites Richmond West management and staff is very friendly and welcoming. Elizabeth at the front desk, gave us a tour of the room before booking. She explained all of the services, rates, etc. In my opinion, she was delighted to give us a tour. She was extremely friendly and professional - such a delightful young lady to work with.

Elizabeth, the manager, security of the building, an on-site laundry facility, staff and cleanliness of the building and rooms are all reasons why we selected this extended stay hotel.

We recommend this extended stay hotel whether you're looking to stay a few days, weeks or months.

Stayed: February 2017, travelled with family
Thank 23PsalmGod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 28 February 2017

Thank you for sharing your wonderful experience at our hotel. We strive to care for the needs of every guest, and are delighted that you had a positive experience throughout your entire stay.

We hope you will have an opportunity to stay with us again in the future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017 via mobile

Great Place to stay while traveling for 6 months working. Everything was clean and nice. The front desk staff along with the housekeeping staff were great to work with and the price for the room was low. Laundry on site.

Stayed: February 2017, travelled on business
Thank LightPacker245987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 28 February 2017

Thank you for sharing your experience at our hotel. It was a pleasure having you as a guest, and I hope you will have an opportunity to come and stay with us again in the future.

Chris Clark
General Manager

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Reviewed 2 February 2017 via mobile

The staff was extremely helpful and the room was really clean. Better than I expected for a extended stay. Plan to stay there when travelling thru Richmond again.
Wish there was more than one luggage cart.

Stayed: January 2017, travelled with family
Thank princess p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 20 February 2017

Dear Guest,

Thank you for taking the time to share your experience with us. We strive to exceed our guests expectations by providing a great product and a warm, friendly environment. I will share the feedback with my staff that we did this for you, and hope to see you again in the future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2016

The first thing I noticed and appreciated about the hotel was the cleanliness and security of it. The next thing I noticed and appreciated about it was the courteous and accommodating front desk staff, to the very friendly and very hard working, housekeeping and maintenance staff. The next thing I noticed and greatly appreciated about it was the credits a guest builds up after a certain number of nights stayed. The rooms, clean and fully equipped, the laundry room, which accepts credit cards, the snack machines, which also accept credit cards...all of this made for a very comfortable and enjoyable stay at Woodspring Suites and would stay there again and do recommend it to others. Last but not least, the price works.

  • Stayed: July 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank LadyL0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 15 September 2016

Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay, and hope that you will have an opportunity to stay with us again in the future.

Kind Regards,

Chris Clark, General Manager

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Reviewed 1 September 2016 via mobile

We stayed for a week, excellent service and had no problem getting a bedroom. Clean and all appliances work great, you feel safe and secured here! I recommend this place if you need a place to stay long term, rates are great too.

Stayed: September 2016, travelled as a couple
1  Thank Mileouskic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond_West_GM, General Manager at WoodSpring Suites Richmond West, responded to this reviewResponded 6 September 2016

Thank you for taking the time to share your experience with us. We strive to provide safe, clean, and comfortable accommodations and excellent service, and are delighted that we were able to deliver on that goal for you. We hope that you will have an opportunity to stay with us again in the future.

Kind Regards,

Chris Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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