Kevin H. Greeted me with the utmost respect and cander, he met every point of excellence in customer service was attentive to myself and my fiancé. Made me feel at home as if I was checking into a hotel of friends. Thank you to AC hotel for hiring such personable people and because of KevinH. I look forward to returning to Boston and any other Ac/Marriott Hotel.
I own a specialty pharmacy and have 25 employees and know what customer service entails as we deal with chronic life threatening conditions and want to be clear that Kevin definitely has ALL the qualities I look for in an employee that represents me and my brand. Kudos to Marriott for employing someone like Kevin H. That gets it and truly understands customer service. If my personal or business travels bring me back to Boston I will definitely seek out Kevin H. And the establishment he works for as he made my trip exceptional with his warm smile and great demeanor and superior customer service. Kudos to Marriott for employing such a wonderful soul!!!More
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