Staff was not helpful. Rollaway bed had been requested prior to arriving and they made us take it to our room. During our 2 day stay, the only time we saw staff at the counter was when we checked in and they weren't even at the counter when we got there-they were out smoking and went right back out after we got checked in. The elevator only worked part of the time so we had to carry things up and down five flights of stairs. Our room had 3 towels and 2 hand towels and no wash cloths the first night. Had to request more as we used those towels for swimming. The pool had so much chlorine in it we couldn't swim in it after the first night because it burned the kids eyes. All the chairs and tables in the pool area were dirty. The ice machine was disgusting so we could not get ice during our stay. The security latch on the door was extremely loose and I had to tighten it. The Internet hardly ever worked. It probably worked for about 10 minutes during our two day stay. The fan in the air conditioner was so loud even on low that it made it difficult to sleep. They did not refill the toilet paper when they cleaned the room and we had to go down and request more.
I would not recommend this hotel to anyone! If I could give this hotel zero stars, I would.
- Official Description (provided by the hotel):
- Americas Best Value Inn Omaha offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free continental breakfast served daily from 6am to 9am, free coffee in lobby, and free Wi-Fi in guest rooms and public areas. All guest rooms include microwaves, mini-fridges, coffee makers with premium coffee, hairdryers, cable TV, HBO, and ESPN. We also have a heated indoor pool and jacuzzi open daily from 8am to 10pm that are open year round for our guests. ... more less
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- Also Known As:
- Omaha Travelodge Hotel Omaha
- Travelodge Omaha
- Travel Lodge Omaha
- Omaha Travel Lodge