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Reviewed 4 April 2018

I had a nice stay overall. I prefer to take the stairs instead of the elevator and was surprised by how difficult it was to access the stairs to reach my room. Fortunately, I was able to but consider making this an easier option for guests. Providing yoga mats (and cleaner) in the fitness room would also be great. The issue with taking a hotel bike before day-light hours with the proper equipment has already been addressed with the manager.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jk0cur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess Z, Supervisor at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 29 September 2018

Dear jk0cur,

Thank you so much for your review and for your feedback. We truly appreciate you taking the time to tell us about your experience with us.

Best,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

I miss our bed at the Staypineapple and would like to order duplicates of the bedding. We LOVED this hotel. It was an awesome location - short walk to Seattle Center and easy Uber to everywhere else. Two blocks away is Citizen Coffee, which we ate at twice because it is awesome. The decor reminded us of Helsinki. We liked the friendly, quirky vibe, and amenities including the bath products, robes, slippers, in room coffee station, and cupcakes! Our room had a view of the Space Needle, which was fun. Our only warning is that the street side of the hotel is loud, however, the hotel itself is on a pretty quiet street compared with many other hotels.

Date of stay: March 2018
Trip type: Travelled with family
1  Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 April 2018

Dear Jennifer R,

You don't have to miss it anymore! Just jump on our StayPineapple website where you can show for tons of Pineapple swag as well as our Naked Experience bedding!

I'm glad you got to enjoy Citizen's TWICE! They're definitely one of our favs!

Thank you so much for this lovely review and we hope to see you soon,

Aaron Lingley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

We really liked the neighborhood feel to this hotel, and it's extremely handy to the Seattle Center. They even have some flower beds by the sidewalk outside the front door! Service is excellent, from the front desk to Housekeeping, as well as the shuttle driver. The pool is very small, but for a non-athlete, I had a good swim early one morning. The lobby has some nice displays, as well as some eclectic furniture! The espresso stand supplies an adequate breakfast if you're in a hurry, but skip the smoothie. It's mostly crushed ice and milk :-( The fridge and microwave are nice.
We do not like duvets, and there's a blanket in a plastic bag in the closet. The next morning I saw the printing on it that it also included a flat sheet, so the second night was better.

Room tip: The "view" rooms on the top floor are mostly of a parking garage, but you see the top half of the Space Needle.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank WashingtonTraveler60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 April 2018

Dear WashingtonTraveler60,

We appreciate the glowing review and the perfect score! All of our StayPineapple properties are thoughtfully selected for their location and character. I'm happy to hear you enjoyed our location and accommodations so much! Our team also works very hard to provide interactions like the ones you had with them.

Come see us again soon!

Thank you again,

Aaron Lingley
Hotel Manager

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Reviewed 30 March 2018

Great discovery close to downtown activities. Service and staff were extraordinary. The access and parking is convenient. Loved the experience and place. Only challenge was lack of a secdond chair in our room and the hight of the beds.

Room tip: Everything was sterling and wonderful. A great discovery. Only thing missing was an extra chair in the room. And, the beds are a little high for a short elder like me.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 April 2018

Dear Patricia C,

Thank you so much for the SHINY review! We appreciate the wonderful compliments towards our team as well as our property. We would absolutely love back at The Maxwell for another StayPineapple experience.

Thank you again,

Aaron Lingley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

The employees are wonderful and very friendly. They surprised us with a wonderful gesture for our anniversary which made us feel likewe madethe right choice for our special day. The hotel's decor is unique which is what attracted us in the first place. The place is very clean and beds are comfortable. We highly recommend staying here.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank trixxie98682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 April 2018

Dear trizzie98682,

Thank you SO much for the review! We're absolutely blushing! One of our team's favorite things is to review our upcoming Special Occasions, brain storm and start preparing your room for a truly memorable and unique arrival. They'll love seeing this review!

Thank you also for the compliments on our accommodations and towards the work that our Housekeeping team puts in every day to ensure a spotless room.

Sincerely,

Aaron Lingley
Hotel Manager

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