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All reviews holland america cruise in town land tour first floor free wifi in the lobby main lobby army barracks lobby area nice stay hotel is centrally located decent hotel stayed here for one night would stay here again within walking distance gold rush lounge laundry
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Reviewed 19 July 2018 via mobile

We stayed at the Westmark on July 7, 2018. Nice staff, clean room. Weak WiFi. Loud fire alarm at 5:15am!! No smoke, literally no insight from the front desk if there was a fire or not. Rang for 15 minutes and finally stopped. After 5 more minutes a volunteer fireman arrived in a Jeep. If there was a fire, this place would have been fully engulfed. Not the kind of morning we had envisioned!

Stayed: July 2018
Thank fremont5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2018 via mobile

We arrived in at the westmark while road tripping through the Yukon and Alaska. After reading through a few negative reviews we were a little wary, but decided to give it a go anyhow. We were pleasantly surprised! We were greeted at the desk by extremely friendly staff. When we booked, all that was left available was a room with 2 double beds. We asked if they had anything else available and without question switched us into a king room! The room was lovely, and super clean. The bed was very comfortable.... We didn't want to get out of it in the morning! Really enjoyed our stay here!

Stayed: July 2018, travelled as a couple
Thank Sickwiththetravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018

After reading the reviews, I didn't know what to expect, but the Westmark has been re-done and it is a very nice hotel. The lobby area is very comfortable. Yes WiFi is only in the lobby, but the lobby is an inviting place with lots of seating. The location is perfect for the train, the national park service attractions and other things to do. The Avis office is right across the street. They have ample guest parking. They do not have AC. but it is rarely needed. None of our hotels in Alaska on this trip had AC. There is no elevator, but it only has 2 stories and they are happy to take your bags up. Beds are comfortable and rooms are large.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank LankyOmaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2018

Popped into the Glacial Lounge to listen to some live music and was surprised by the wonderful small bites menu including sushi. Proceeded onto the bar, and was given the gift of the best mocktail I have ever tasted. Wonderful professional service, good ambiance. Will visit again soon.

  • Stayed: July 2018, travelled solo
    • Service
Thank AJjourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018 via mobile

Fantastic and very friendly hotel - our ferry from Juneau was delayed by 10 hours and we got in at 220 am - without needing to request it, the hotel has a van there to pick us up! Rooms were very comfortable, great mattresses, and well appointed. Best hotel we stayed at over this whole trip...

Stayed: July 2018, travelled with family
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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