During our July 2015 trip to Alaska we stopped by the Campbell's knife shop. They weren't open at the time, but Virgil was out back chopping wood and took time to speak with my husband about his knives/craft, even giving him a sample of smoked salmon. Needless to say my husband has been talking about having one of these knives (and the smoked salmon) ever since.
With Christmas approaching I was trying to think of a gift that would just blow him away. It then dawned on me: I.R.B.I.'s!!
I immediately called and spoke with Dawn (my new best friend ;) ) What a gem!! I explained how enamored my husband was by the thought of having a hand-crafted knife and that he was appreciative of the smoked salmon Virgil shared with him. AND I was also aware that my time and options are/would be limited.
Within minutes Dawn emailed me a picture of the knives they currently had available. ALL of them were gorgeous (maybe that's not the right word to use for describing knives, but hey I'm a girl, so that's the word I'm using).
I quickly phoned back choosing the dall sheep horn with Damascus blade.
After a few minutes I phoned back and asked for the moose horn/antler knife also. They were all so awesome I just didn't know which one to pick!. The extra one will be given to my husband's extremely lucky best friend.
I was somewhat concerned that the knives would not arrive in time for Christmas, but Dawn assured me they would. I ordered them after 3PM Eastern on 12/15/16. I received them before 10AM Eastern on 12/19/16. Wow. Simply wow.
Not only were the knives shipped with warp speed; they included the hand-made sheaths that I completely forgot about AND a sample of Virgil's smoked salmon.
Who does that? Who remembers such small details from a quick 2-minute conversation? Dawn Campbell, that's who.
The knives themselves are beyond words; absolutely incredible. A++ craftsmanship.
The blade on the dall sheep knife is so cool, with different little swirls and such (I'm sure there's official verbiage for the swirls, but I'm calling them swirls!).
The customer service? Words cannot express....Dawn Campbell is the poster child for superb customer service.
I cannot thank Dawn and Virgil enough. They've helped make Christmas 2016 one for the history books!
Heck, even if you don't need a knife buy one anyway just to experience this level of customer service!!
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