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All reviews ski bus wellness area every night minute bus ride style dinner complimentary tea bus stop directly outside the hotel stone and wood either direction week in march the main hotel winter season bed was comfortable extensive choice underfloor heating natural materials guaranteed snow
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Reviewed 14 February 2018 via mobile

The food is good but the waiting staff need a kick up the backside. It's unacceptable to sit at your table and wait 20 minutes to be asked if you want a drink, if even asked at all. On our first night it took 2 hours for us to get through the meal during which time we had 2 drinks. Seems to me like they've gone for style over substance. Speaking of drinks it's 15 euros for a single gin and tonic, 10 euros for a 250ml glass of local wine, so try not to be too thirsty.

The hotel itself is nice enough; expect to be treated differently if you're in the annex and not the main hotel... Right down to the colour of robes you get for the spa..staying in the main hotel they're blue, the annex they're white.. You also sit in a different part of the restaurant.

The spa really is great, be prepared to go "Austrian" though (no clothes) if you want to use all of the spa's facilities.

Overall the stay was pleasant enough but I don't think I'd be returning.

Stayed: February 2018, travelled as a couple
3  Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

A warm welcome to a wonderful hotel. We were in the annex which meant a very short walk to the main hotel for meals, ski room, bar and spa. The 7 course evening meal was excellent and the spa is an excellent end to the day.

Stayed: February 2018, travelled as a couple
Thank MechanoLeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muehle6767, Manager at Muehle Resort 1900, responded to this reviewResponded 15 February 2018

Thank you for your great evaluation. Hopefully welcome you soon again. All the best from the Mühle-hosts

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Reviewed 31 January 2018

This hotel is ideally located if you don’t want to walk to the ski lifts since the ski bus stops exactly outside the hotel and you can choose to go to lifts in either direction. The buses run every ten minutes or so which means you really don’t have to wait for a connection.

The hotel public areas (bar, restaurant etc) are modern having been recently developed. It gives a wonderfully bright feel but uses natural materials to bring a mountain ambiance. The food is a high point; delicious meals every time.

The pool and spa area are also a delight. A good sized pool means that if you want to clock up a few lengths you are able to do so without too many turns interrupting your progress.

It’s our second time at this lovely hotel and we’re sure to be back another year.

Stayed: January 2018, travelled with family
Thank 24francis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muehle6767, Manager at Muehle Resort 1900, responded to this reviewResponded 15 February 2018

Thank you for your great evaluation and describtion. It is a great pleasure to welcome you soon again. All the best from the Mühle-hosts

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Reviewed 30 January 2018

If you can stay in the hotel as opposed to the annex, try to do so. We booked the annex and then saw Crystal selling hotel rooms at the same price!Everything was spotlessly clean and the spa was absolutely superb,although a trek from the annex. Food was great but the service was incredibly slow. Going snow shoeing with labrador puppies is a must!

  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Sweep182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muehle6767, Manager at Muehle Resort 1900, responded to this reviewResponded 15 February 2018

Thank you for your evaluation. But this is the wrong page to do evaluations for annexe-guests. The annexe is a seperate house with seperate facilities and only bookable over Crystal Ski in England.
All our food is cooked freshly for every guest, so for sure that takes time and has nothing to do with a slow waiter - just please think about quality. So if you are more happy with fast and instant melas, sorry, but that for we are the wrong house. So great food - takes time! And as an adult hotel we say, calm down, enjoy and relax. And thats what it is all about in our Hotel.
All the best from the Mühle-hosts & the Labradors Jack & Rocco

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Reviewed 28 January 2018

A modern hotel in a quiet location with a delightful ambience provided by it’s staff.
The rooms and facilities are good and the food excellent. The ski bus service is outside the door and is frequent. However, although the hotel’s courtesy car was evident, it’s
driver was something of a phantom.

Stayed: January 2018, travelled solo
Thank Abo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muehle6767, Manager at Muehle Resort 1900, responded to this reviewResponded 15 February 2018

Thank you for your evaluation. Your words are a great pleasure for our chefs! We do not really understand what you mean with a Phantom driver? Our VIP Shuttle runs for our guests every day between 8am-8pm on phone call - after every guests wish, with very short waiting times - in an areal of about 15 kilometers in Hochgurgl-Obergurgl. And we do have 3 drivers for that! And also the offical shuttles run every 10 minutes the whole day in all directions. All the best from the Mühle-hosts

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