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All reviews summer card rose garden an indoor outdoor pool spa area evening meal infrared cabin water bed romantic hotel strudel half board zell am tea making facilities every night lovely hotel robes and slippers each morning packed lunch
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Reviewed 1 April 2018

Absolutely cannot fault this hotel. Obviously very Austrian in style and has been in this family's ownership for generations. The room we had was big so there was plenty of space to spread out. The facilities were second to none. The staff were all very efficient and helpful and always greeted you with a smile. The food was absolutely delicious. We never had a bad meal either at breakfast or dinner. There was always plenty to choose from. The evening meal always had a buffet salad starter followed by soup. The main course and dessert were brought to the table by the waiter/waitress.The evening meal choice we made at breakfast time. The special butchers buffet meal was superb. A choice of lamb, pork, chicken, duck and veal. Spoilt for choice and all cooked to perfection. The hotel was near to the lake and town so for non skiers, perfect. I did fancy a trip on a boat around the lake but the boats did not start running until the 31st of March, the day we came home. It was nice to be in a skiing resort without every other shop selling ski clothing and equipment. Well done also to the Crystal staff. They were extremely helpful in sorting out our transport to Salzburg on our home journey day. This is the best hotel/accommodation I have ever stayed in. Well done Crystal for making this one of your hotels for your clients. Hope it remains so. Five ***** all round.

Stayed: March 2018
1  Thank Vivr50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Hoerl, rezeption at Romantik Hotel Zell am See, responded to this reviewResponded 2 April 2018

Thank you very much for your nice words. We are very happy you enjoyed your stay with us in the romantic hotel.
Certainly we will our staff know, that you enjoyed it! Hopefully we can welcome you again as our guests in the future.
Best regards from Zell am See

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Reviewed 13 March 2018 via mobile

We stayed for a week for skiing and found the hotel and staff first class . Food was plentiful and varied, rooms warm and comfortable.
Nice to be in a hotel that didn’t feel as though you were just another punter passing through as the staff were always polite and friendly.
Nice lounges and bar area to relax with traditional type stoves and fires. WiFi fast and always there if you need it.

Stayed: March 2018, travelled as a couple
Thank Podglenuig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Hoerl, rezeption at Romantik Hotel Zell am See, responded to this reviewResponded 13 March 2018

Thank you very much for your nice report, we are glad you liked your stay with us in the romantic hotel.
Hopefully we can welcome you soon again :)

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Reviewed 12 March 2018

Lots of hotels in Zell have had makeovers during the last few years and from what I saw most of them had lost some of the Austrian Olde- worldly charm. Not so with The Romantic Hotel. It was a joy to return after a days skiing., The food and menu choices, fish on the menu most nights which I prefer were excellent.
The romantik dining room, reception, bar, and fireside area's were Austrian Gorgeous.
We had a balcony room in the new wing, room was one of the best I've had in Austria.
Perfectly situated on the edge of the pretty pedestrianized area. Did'nt know the hotel had its own shuttle bus which you have to book the day before, so got a taxi to either city express, arietbahn, or schmittnhoebahn, as i hate walking even short distances with ski kit. ( I ain't getting any younger)
Hire your skis and boots from Inter Sport at city express as they have shops in 3 places on the mountain, where you can change stuff, i.e if your wife's boots hurt.
You can leave skis for free at any intersport station, but the boot lockers at city express, which has a small charge were all taken when we were there, but they do provide large carrier bags for your boots.
Zell ticks a lot of boxes for a ski holiday, The Romantik was the icing on the swarzfelderkirchertort.

Stayed: January 2018
Thank DevonIceandSlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Hoerl, rezeption at Romantik Hotel Zell am See, responded to this reviewResponded 13 March 2018

Thank you very much for your nice report.
We are glad you liked your stay with us, at the romantic hotel.
It's good you had the right support with your ski stuff as well, glad that worked out the way it should ;)
Hopefully we can welcome you soon again, in the romantic hotel.

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Reviewed 5 March 2018

Our family of 8 (three generations) visited last week, although my husband and I had previously stayed at the Romantik Hotel a couple of years ago.
We loved it then and it was equally good on this occasion. The location is excellent, the food delicious and the service exceptional.
Everybody commented on what a lovely stay they’d had and we would all highly recommend.

Stayed: March 2018, travelled with family
1  Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Hoerl, Rezeption at Romantik Hotel Zell am See, responded to this reviewResponded 6 March 2018

Dear Cheryl, thank you very much for your report! We are already looking forward to welcome you again, very soon ;-)

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Reviewed 5 March 2018

Just back from stay in Hotel Romantik in Zell am See. From day one I could not fault the hotel. The rooms were very comfortable, warm and fulfilled our needs (3 in the room). The food at breakfast and dinner was delicious and catered for anyone’s needs, we were a group of 11. The family owners of the hotel, Werener and Sabrina were present at all times and the staff were very efficient and polite. We had a lovely “Austrian curling evening” down by the lake, about 24of us from the hotel hosted by Werner. There was great team comradery and gluwein in the club house after, what fun!
One of our group had a ski accident and the hotel were very helpful and concerned. A big thank you to the hotel and Metzger family for making us feel so welcome.

  • Stayed: February 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank murphyloni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fam_Hoerl, Rezeption at Romantik Hotel Zell am See, responded to this reviewResponded 6 March 2018

Thank you very much for your report, we are glad you enjoyed your stay and also the curling evening with Werner.
We hope everyone got home safely!! Best regards

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