The hotel is on the edge of Kaprun in a quiet location. The staff are friendly and helpful. The room we stayed in seems to have been recently modernised with good quality fittings.It was scrupulously clean and very warm. A few small issues: the shower handset is an attachment over the bath and the hose struggles to reach the upper fitting to get it in to shower position. Also the wood panelling in the bedroom creaks and clicks all night long (presumably because it is new). There is no wifi access in the rooms, but it is available in the bar or restaurant. There did not seem to be any other sitting area where you could use it.
Food was ok - ample fresh breakfast, especially if you arrived in good time. A few things ran out eg muesli if you were a straggler. Food at dinner was also fine - in fact it seemed to improve whilst we were there ? new chef.
Parking outside the hotel seemed crowded at times, just one car space too short on occasion.
Overall a pleasant experience from a family-run hotel which cares about providing a good service.
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