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All reviewsfront deskstayed hereroom was cleanblack hillsno elevatorstandard continental breakfastwould stay here againstreet noisemain streetwithin walking distancehotel is locatedbakery cafeconnecting doorrestaurants and shoppingon site laundrymount rushmorebus tour
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Reviewed 13 October 2017

We stayed here the last two nights right before they closed for the season. The room was clean. The breakfast was not really worth eating or fighting the small overcrowded room. There was only a handful of people eating. Just too crowded for me. Recommend breakfast somewhere else in town (Bakers Bakery & Cafe). I would stay here again.

Room Tip: Get a corner suite.
  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank bbqkeith48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenda K, Manager at Econo Lodge Custer, responded to this reviewResponded 17 October 2017

We thank you for staying with us and reviewing our hotel. We do only offer a continental breakfast and try to provide some extras like the watermelon, yogurt and eggs but Bakers Bakery is a great place to get a full hot breakfast. We hope you had a wonderful time in the hills and can come back again and spend more time.

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Reviewed 13 October 2017

This was our second time staying at this hotel and we were not disappointed. We came for the Buffalo Roundup and Crazy Horse Volksmarch and therefore spent several days in Custer. The staff at the hotel are all very helpful and friendly and the room we had was spotless. The only minor annoyance was the air conditioning/heater was mounted high on the wall and when on blew cold air on the beds. But, we were on the backside of the hotel (no street noise) so we just opened our window at night and were quite comfortable. Breakfast was good, standard hotel fare with plenty of options. Being located right downtown is a plus because it is then so easy to walk to any restaurants or shops one wants to visit. We will definitely stay here again when we are in Custer.

Room Tip: Ask for a 2nd floor, non-street side room to ensure quiet stay.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenda K, Manager at Econo Lodge Custer, responded to this reviewResponded 13 October 2017

Thank you so much for staying with us. We appreciate your feedback on the A/C. I don't know if there is another place now that they could be located but I will look into that with maintenance and operations. We do hope we see you again next summer. There is a Crazy Horse Volksmarch in early June also.

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Reviewed 10 October 2017

Arrived late after drive from Denver. Called hotel to ensure that they would still be open. Forgot the name of the Front Desk personnel. They assured us that our room was ready and waiting. The morning personnel gave us a discount for breakfast at the Bakers Bakery and Cafe, which was very good.

Room Tip: Our room was on the back side and very quiet.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank C J x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenda K, Manager at Econo Lodge Custer, responded to this reviewResponded 11 October 2017

Great. We appreciate you staying with us and sharing your experience. We are here to help. Glad you enjoyed the bakery, love their breakfastes. We hope you had a fun time while in the Custer area and hope to see you again in the future.

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Reviewed 6 October 2017

This hotel does not look like much but don't let that fool you. Stayed three nights here over the Buffalo Roundup and it worked great. They do have an indoor pool (not used) and just simple breakfast but not important to us, we had four people. No they don't have all the frills of bigger name hotels but you also dont have the price. Besides we don't spend that much time in the room, we are out and about.
Room was clean and comfortable, air/heat worked good as well as TV. Bathroom was small but the shower worked great. The staff kept the room clean and was very friendly. We had no issues.
I would not hesitate to stay here again. It is central to all the attractions.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank TandP_Baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenda K, Manager at Econo Lodge Custer, responded to this reviewResponded 9 October 2017

We hope you had a wonderful time at Buffalo Roundup. We appreciate you staying with us and are so happy to hear that your stay went well. We are located in a great location. We look forward to seeing you again in the future.

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Reviewed 11 September 2017

We stayed three nights here and found it to be perfectly adequate and a good value for our money. The people at the reception desk were extremely helpful and friendly. The room had most of the amenities you could want. One of my pet peeves are cheap plastic toilet seats. The one in our room moved to the side when you sat on it, very annoying.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenda K, Manager at Econo Lodge Custer, responded to this reviewResponded 12 September 2017

We appreciate you staying with us and hope you had a wonderful time in the Black Hills. I will pass your comments on to my front desk staff. And I also have spoken with maintenance regarding replacing the toilet seats. I am sorry that that was a problem. We hope we see you again in the future.

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