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Reviewed 13 June 2018 via mobile

Nice rooms, very helpful and welcoming staff. Great location, within walking distance of many great restaurants. Machiel took great care of us when we arrived. Very eager to answer any and all questions and point us in the right direction. Bell staff always brought a smile to our faces as they greeted us each morning with a kind word. Definitely recommend.

Stayed: June 2018, travelled with family
1  Thank smay1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018

Machiel was amazing!!!! Upgraded us to bigger room the moment we checked in then helped me find the 1 free parking spot the whole week we were there!! She is the BOMB!!
Hotel was very clean. close to all attractions was able to walk pretty much anywhere we wanted to go.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank ted e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

Excellent hotel in a great location. Close enough to the French Quarter, Canal St and the Riverwalk but far enough away from the hustle and bustle! Staff were accommodating, gracious and always had smiles! They were able to find us a room at an early time in the day, it was great!

The hotel is older but well maintained. The rooms were spacious, nice and cold A/C and clean! Not to mention, the fresh croissants delivered to your room every morning were amazing! Our bed was a bit squeaky when laying in it or tossing and turning but other than that the room was great!

I would highly recommend this small, boutique style hotel to anyone coming to New Orleans, whether a night or a week.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank mizzle4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

Hotel was clean is with in walking distance to attractions-has a very nice sitting area outside-the ladies at the front desk were very nice and helpful. There is a place out beside them called the Ruby Slipper it was great for breakfast-close to Harrah's- if you drive they have valet parking but are also across the street from a 24 hour parking lot - I would stay there again

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank debigoins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duriel H, Guest Relations Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 9 June 2018

We appreciate the feedback! We're glad you thought the location was convenient, our staff was helpful, and the sitting area was nice. Everything is as you said and there are many more attractions within walking distance as well. We're glad you enjoyed your stay and we're looking forward to your next visit!

Kind regards,

Duriel Harris
Guest Relations Manager
St. James Hotel
(504) 304-4000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

Machiel was the most delightful desk manager that has ever taken care of us. Hard working but always taking the time help. Once we catch our breath we would consider the St. James again. 5 Stars. Everyone at the establishment was super friendly and well mannered. This was our first visit to New Orleans and we were celebrating our 55th Wedding Anniversary. What a lovely place to do so. Thank you for the memories

Stayed: June 2018, travelled as a couple
2  Thank amstergosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duriel H, Guest Relations Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 9 June 2018

Happy Anniversary!! We are glad to have helped create wonderful memories to celebrate your 55th Anniversary and your first trip to New Orleans. I'll be sharing your kind words with Machiel. Thanks for your review and we hope to see you again on your next vacation, Bluegreen or otherwise!

Sincerely,

Duriel Harris
Guest Relations Manager
St. James Hotel
(504) 304-4000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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