We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,864)
Filter reviews
4,864 results
Traveller rating
2,838
1,317
423
151
135
Traveller type
Time of year
LanguageAll languages
More languages
2,838
1,317
423
151
135
Show reviews that mention
All reviewsr clubjazz clubbourbon streetdesire oyster bardesire restaurantfrench quarterbalcony roompj's coffeebeautiful hoteloysterspeople watchingfrench doorsclub levelperfect locationthird floormardi grasstreet noise
Filter
Updating list...
169 - 174 of 4,864 reviews
Reviewed 20 June 2018

Lobby and staff were amazing. Room was beat up bad. Walls were nasty and dirty. Holes were patched but not painted. Not nice to say the least! Also, construction or something being done in room nearby. Nothing like the sound of a sander at 8am after boozing the day before until 3am. No notification of such construction occurring.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Nelly95122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgr_365, General Manager at Royal Sonesta New Orleans, responded to this reviewResponded 23 June 2018

Dear Nelly,

We appreciate you staying with us while in New Orleans, and we are pleased that our French Quarter location allowed you to get the most out of your time here with us. Please accept our apologies for the maintenance issues you mentioned and for any noise that disturbed your peace while our guest. Thank you for sharing your point of view, as well as your praise for our hospitable team. Rest assured that we will discuss this feedback internally and we are confident we will earn your 5-stay rating on your next trip to town.

Warm regards,

Alfred L. Groos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

We loved our stay at this amazing hotel. The view from our side street balcony was great and the 3rd floor pool area was breathtaking at sunset. Plus, we got a complementary champagne bottle for my birthday! I really recommend a stay if you have the chance!

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank lesleyanng4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgr_365, General Manager at Royal Sonesta New Orleans, responded to this reviewResponded 23 June 2018

Dear Lesleyann,

Happy belated Birthday! We loved having you here for this special occasion, and we’re delighted that the feeling is mutual. From the great views to the special treats, it warms us to know that we made your trip to New Orleans extra special, and we can’t wait to welcome you back!

Best regards,

Alfred L. Groos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Nice hotel for a long weekend. The pool was a little cloudy and the pool area could use some new chairs but otherwise a very nice stay. Front desk and bellmen were very helpful. Breakfast at Desire was very good. Really liked the room and the fact that it opened onto the pool deck.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Aurora73_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgr_365, General Manager at Royal Sonesta New Orleans, responded to this reviewResponded 22 June 2018

Dear Aurora,

Our front door team love making our guests feel right at home upon arrival, and we’re elated that you enjoyed the warm welcome! A long weekend overlooking our tropical courtyard is the perfect way to enjoy New Orleans, and we are pleased that you had a great experience during your time with us. There’s always more to experience, so hurry back for another taste of the French Quarter.

Best regards,

Alfred L. Groos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Stayed here for a conference and if you like to be in the middle of "everything" this is the place to be. Keep in mind, traffic is horrific in the French Quarter and they close off the streets at night, so try to arrive mid-day. If you arrive in the evening - your taxi will not be able to drop you at the front door, and the meter will continue to add charges while you sit in traffic to get within a block or two of the hotel, could be expensive. The hotel itself is very nice. Ask for an inside room, otherwise the excitement of Bourbon street could be in your room.

Room Tip: Arrive Mid-Day to avoid Closed Streets
  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank JEShanks61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgr_365, General Manager at Royal Sonesta New Orleans, responded to this reviewResponded 22 June 2018

Dear JEShanks,

We love welcoming conference attendees, and we trust that your recent stay enabled you to mix both business and pleasure here in the French Quarter. Thank you for recommending our hotel to other travelers; we know that your helpful tips will be much appreciated!

Kind regards,

Alfred L. Groos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Loved the hotel the location is perfect and its beautiful on the inside. The pool was also great and my room was overlooking it so it was very convenient to get to. Also the restaurant was Amazing John took care of us and he was awesome. Will definitely stay again.

  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank JessicaJones11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgr_365, General Manager at Royal Sonesta New Orleans, responded to this reviewResponded 22 June 2018

Dear JessicaJones,

Our sunny pool and tropical courtyard are often highlights for our guests, and we’re so glad you were able to enjoy this oasis in the heart of the French Quarter. A delicious meal is the perfect way to top it all off, and we’ll be sure to let John know that his service allowed you to enjoy yours to the fullest. Come see us all again soon!

Warm regards,

Alfred L. Groos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews