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All reviewsbourbon streetgreat locationfrench quarterpool areabeautiful courtyardbalcony roomtwo blockscharming hotelwithin walking distancevalet parkingjackson squaremardi grasweddingconciergenolaactionhousekeeping
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Reviewed 5 April 2018

I was very satisfied with my stay at the Maison Dupuy in New Orleans. The hotel was in a great location in the French Quarter. It was only a few short blocks away from Bourbon street but far enough away to enjoy some peace and quiet. It's a beautiful hotel and the staff was friendly, helpful, and funny. The front desk remembered my name and the fact that I was celebrating my birthday! I also loved the fact that the lobby smelled wonderful all the time. This was greatly appreciated after experiencing the odorous streets of the French quarter (mainly Bourbon), lol. The rooms were clean and we enjoyed breakfast in the onsite restaurant. I had an awesome time and a fabulous stay. I would recommend this hotel for your stay in New Orleans.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank SBennett81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaisonDupuyMGT, Manager at Maison Dupuy, responded to this reviewResponded 6 April 2018

SBennett81, thank you so much for sharing your detailed review on TripAdvisor. Our team makes an effort to get to know our guests so we can try to cater to your needs. It's nice when you walk into the lobby and are greeted with a fresh scent. I am glad you liked the one we picked. Happy belated birthday and I hope we will see you on your next one!
Sincerely,
Ray Camp
Director of Rooms

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Reviewed 5 April 2018

The overall experience was very good. Little things could have made it better, bartenders that tried to remember your name, front desk the same. Everyone was friendly and the pool was great. We would stay there again. For sure would if closer to Frenchman Street.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank myklilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaisonDupuyMGT, Manager at Maison Dupuy, responded to this reviewResponded 6 April 2018

Thank you for staying with us myklilly. I hope it will not be the last. It's always a nice touch when you are called by name. It's something we try to do and need to get better with perhaps. The Frenchman Street area is such a great neighborhood to visit. We are close enough for a very short ride.
Thank you,
Ray Camp
Director of Rooms

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Reviewed 5 April 2018

The hotel is located in a great area just off of bourbon and the staff is super friendly. My room however while clean was extremely run down and shoddy. The AC didn't work and wasn't repaired during my stay and just generally needed a refurbishment.

  • Stayed: April 2018, travelled with friends
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Review collected in partnership with this hotel
Thank aldon_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaisonDupuyMGT, Manager at Maison Dupuy, responded to this reviewResponded 6 April 2018

Aldon_80, thank you for feedback today. I am glad you enjoyed our location and the manner in which our team serviced you. I am disappointed though that your AC did not perform as it should. If you reported it to the team then it should have been corrected straight away. I do hope you will allow us another opportunity in the future.
Ray Camp
Director of Rooms

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Reviewed 5 April 2018

Close to everything. Helpful and friendly staff. Clean and comfortable room. Loved the jazz music by the pool and having the doors open to our balcony. Bed was comfortable and cozy. Everything was in working order. The only complaint was the coffee and water in the lobby were always empty and staff took a long time to refill.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank nola20182018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaisonDupuyMGT, Manager at Maison Dupuy, responded to this reviewResponded 5 April 2018

Thank you for staying with us. It's a great experience to just sit out on your balcony and enjoy the sites and music. We are glad you enjoyed it so much. I apologize for the coffee and water in the lobby. We will continue to work on keeping up with the volume.
We look forward to seeing you again one day.
Ray Camp
Director of Rooms

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Reviewed 5 April 2018

Great location, This time they did't get our room reservation right and blamed us.In our previous stays it was wonderful. The courtyard is beautiful, staff was great. Definitely a great place to stay if you don't have any problems.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank scottgS8842FE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaisonDupuyMGT, Manager at Maison Dupuy, responded to this reviewResponded 5 April 2018

ScottgS8842FE, thank you for staying with us once again. We truly are grateful for your repeat business. I apologize that something was not as it should have been with your reservation. Instead of blaming we should have done our best to set things right as best we could. I know we can do better and we hope to see you once again so we can prove it.
Thank you,
Ray Camp
Director of Rooms

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