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Reviews (2,631)
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All reviewspowdered sugarbourbon streetbatch barred fish grillgreat locationfrench quarterhigh ceilingscourtyard roomroom was largemardi grascanal stvery nice hotelwould definitely stay here againstreet noisegreat roomhotel barloved this hotel
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Reviewed 5 April 2018 via mobile

From the reviews I expected more. Its a refurbished hotel. The service was nothing special nor the room or anything else..rusted bathroom tub, mildew smelling hallway by elevators, Won't be back. Only highlight was the young lady in powdered sugar she had great customer service skills and was going out of her way to please the customers believe her name was something like Reginae.

Stayed: April 2018, travelled as a couple
Thank Lovely Lady G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie B, Front Office Manager at Hyatt Centric French Quarter New Orleans, responded to this reviewResponded 6 April 2018

I am so sorry you had a disappointing stay with us, and we are private messaging you.

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Reviewed 5 April 2018

Loved the location and the hotel was beautiful. I went for spring break with my 8 year old daughter and her friend. We had so much fun walking and enjoying the city. Staff was welcoming, friendly and professional.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank 426lakeshias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie B, Front Office Manager at Hyatt Centric French Quarter New Orleans, responded to this reviewResponded 6 April 2018

We are so glad to hear you enjoyed your spring break with us! We hope to see you and your daughter back here again soon!

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Reviewed 3 April 2018

Clean and very central to the French Quarters. 2 Blocks of Bourbon. Close proximity to all restaurants. Pool was an added bonus . Has a great little restraint downstairs that serves more than sandwiches. Great value!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie B, Front Office Manager at Hyatt Centric French Quarter New Orleans, responded to this reviewResponded 4 April 2018

Thank you for staying with us and your kind words about our hotel and our Powdered Sugar restaurant. We hope to see you back again soon!

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Reviewed 3 April 2018 via mobile

My wife and I visited the Hyatt Centric French Quarter during spring break. We had reserved two king rooms with a shared balcony and had emailed the manager requesting that the rooms adjoin each other so we would share the balcony with our friends. Unfortunately, these arrangements hadn’t been made, so we were separated. The manager on duty when we checked in offered to discount the rooms, which turned out to be acceptable to us.

The hotel is on the edge of the French Quarter, and has several entrances, including on Canal Street and through the Hard Rock Cafe. Our interior courtyard room was clean and spacious, with attractive, modern decor and a large closet. Our only complaint was a very small bathroom vanity that left no room for anything to be left out on it. Despite the hotel being next to Bourbon Street, our room was quiet, and the comfy bed made for good sleeping. The hotel does have rooms that face Bourbon, and I’m sure that these would be pretty noisy, but this is an option you select when you make your reservation, as they charge a little more for them.

Housekeeping was right on the ball, and all hotel employees were cheerful and friendly. I will definitely use this hotel for all future visits to New Orleans, and if you choose to I don’t think you will be disappointed.

Stayed: March 2018, travelled as a couple
Thank ricksmithconsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie B, Front Office Manager at Hyatt Centric French Quarter New Orleans, responded to this reviewResponded 4 April 2018

Thank you very much for spending your spring break with us! We are glad you enjoyed your stay, and I would like to apologize for the confusion with your connecting balcony request. We look forward to having you stay with us again soon!

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Reviewed 2 April 2018

The hotel is in a great location....walking distance to the French Quarter, Aquarium, Insectarium and street car to the Zoo. Just far enough away from Bourbon Street to be nice and quiet. Clean rooms, friendly staff, convenient breakfast on site.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Sabrina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie B, Front Office Manager at Hyatt Centric French Quarter New Orleans, responded to this reviewResponded 3 April 2018

Thanks you very much for staying with us, and I’m so glad that you and your family enjoyed your time with us. We hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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