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Reviews (7,224)
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Reviewed 1 August 2015

The service and location were exceptional. The coffee in the morning was great and the water poolside was a nice touch. My only complaint is even knowing it is an old building, it could be cleaner. Housekeeping seems to be concerned with only easy to reach places. I would stay here again.

  • Stayed: July 2015, travelled with family
    • Value
    • Location
    • Service
Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 17 August 2015

Dear Renee S,

Thank you for staying with us and for your feedback. We place great emphasis on our properties cleanliness and will continue to work to ensure every detail is addressed. We look forward to welcoming you back for a future stay here at the Bourbon Orleans Hotel.

Best Regards,

Mark Wilson and the Associates of the BOH

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Reviewed 1 August 2015

We stayed here for three nights and were thoroughly impressed. We loved the grand lobby entrance (and its super chill air conditioning) and enjoyed the friendliness of the hotel staff. Our room was small but the bed was extremely comfortable and the shower was very nice with good pressure. The hotel has a great atmosphere and history and we enjoyed our complimentary drinks in the hotel bar. The pool was small but very nice - it meant people quietly enjoyed the cool water rather than raucously splashing and jumping which I loved. The sun loungers were comfortable and the complimentary fruit flavoured ice water on the pool side tables was a nice touch. Only negative (and it's a very small one) is that our room was very close to the service elevator, and in the mornings the staff tended to congregate in the hallway outside our room and have what felt like very loud conversations! To be fair, we tended to sleep late, but if you too have a penchant for staying out late and getting up for brunch rather than breakfast, perhaps request a room away from the service elevator! Other than that, we loved the Bourbon Orleans and plan to book here when we go back for Mardi Gras!

Room Tip: Request a room away from the service elevator if you like to sleep late!
  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank TMinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 17 August 2015

Dear Tminx,

Thank you for staying with us 3 nights and for your nice comments about our staff and property. We look forward to welcoming you back for a future Mardi Gras and hope you will bring all your friends from Auckland for this celebration! Thanks again!

Best Regards,

Mark Wilson and the Associates of the BOH

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Reviewed 1 August 2015

Great location close to all the fun. The hotel is filled with a lot of history and is within walking distance to a lot of restaurants and bars. The hotel staff was friendly and the rooms were very clean. The only thing you may have to worry about is the noise coming from other guest as they stumble in from the area bars, but that's to be expected when you're that close to the action. This has been my third trip to the area and hotel and will go back again.

  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank NR157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 17 August 2015

Dear NR157,

Thank you for staying with us for a third visit. We are fortunate to have many repeat guests that enjoy our wonderful location, dedicated staff, and comfortable and clean accommodations. Please let all your friends and family in Texas know we are here for them!

Best Regards,

Mark Wilson and the Associates of the BOH

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Reviewed 1 August 2015

The hotel was what I imagined a New Orleans hotel to look like. Room was comfortable
Nice pool area the staff brought out refreshments out as it was a warm day the little touches were nice. The bar had live music with a lady singing she was very good . Bar staff very friendly and helpful, I would stay here again

Room Tip: Ask for pool view
  • Stayed: July 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 17 August 2015

Dear Brenda B,

Thank you for staying with us here at the Bourbon Orleans Hotel. We are very fortunate to have many visitors from Australia stay with us and we are delighted you enjoyed your stay. I appreciate your comment about how the Bourbon Orleans Hotel is what you imagined a New Orleans Hotel would be like. We pride ourselves on maintaining the historical and architectural features of our hotel that make it distinctively New Orleans. Hope to serve you again in the future!

Best Regards,

Mark Wilson and the Associates of the Bourbon Orleans Hotel

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Reviewed 31 July 2015

The staff here was wonderful, from check-in to help getting a cab back to the airport. The location was superb if you plan to spend a lot of time in the Quarter or nearby areas, just steps to great restaurants and bars. We stayed in a petite balcony room and were pleased with the size of the room, the comfy bed, nice fluffy towels, etc. The free bottled water and small fridge were nice touches. The lobby is lovely, with coffee offered in the morning and water in the afternoon. The hotel bar is beautiful and the bartenders are not only friendly but make a great drink. Only suggestion would be for the doors out to the balcony to seal a little tighter to help cut down on the noise, but I get that it's an older building and you can only do so much. Would definitely stay here again.

Room Tip: Ask for courtyard room if you want quiet
  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Service
1  Thank travelercg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 8 August 2015

Dear Travel ercg,

Thank you for staying with us and for your nice comments about our friendly staff of associates. We appreciate your feedback and look forward to serving you again in the future.

Best Regards,

Mark Wilson and the Associates of the BOH

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