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“Terrible Staff”

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Harrah's New Orleans
Ranked #6 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible Staff”
Reviewed 28 February 2012

Staff was terrible to deal with. There are much better hotels in the area with a nicer staff than Harrah's that are more affordable! Hands down the WORST hotel I have ever stayed at in New Orleans. Do your homework and you can find much better.

Room Tip: It doesn't matter what room you ask for. You get what they give you whether you like it or not...
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  • Stayed February 2012, travelled as a couple
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    • Cleanliness
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Helpful?
3 Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Tulsa, Oklahoma
Level Contributor
75 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 27 February 2012

Beautiful room and lovely staff! Can't wait to go back!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank artyis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yadkinville
Level Contributor
123 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 February 2012

I've stayed here several times and have never been disappointed. The staff is super friendly and helpful. The rooms are spacious and very nice. The location is great. It's a easy walk downtown and to the French Quarter. The streetcar line is also close by.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yadkinvalleycouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 February 2012

Off of Fulton Street, I was very impressed with the Harrah's Hotel. The staff was very courteous and friendly ... they greeted you each and every time you walked through the lobby, inquiring about your stay and asking if there was anything they could do for you. I was pleasantly surprised with a Praline on my pillow the first night. It was the first time I had one, and wow ... I was hooked. The room was very clean and the hotel is in walking distance of all the great spots you need to see in New Orleans.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisadd_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
117 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 23 February 2012

I recently stayed at this property in January 2012, when I booked two rooms since I had visitors in from out of town. I used to live in New Orleans and now live about an hour away and spend frequent weekends in town so I have experienced numerous area hotels. I have to say this is probably my favorite in New Orleans. Of course, its connected to the Casino, which is a nice plus and provides plenty of entertainment. However, this is not some cheesy casino hotel, this is a stand alone, classy property. Also, on many occasions I have eaten at Ruths Chris Steakhouse which is located in the hotel as well. Ruths is always a fine choice. This hotel is located adjacent to Fulton Street which is an area that continues to be developed with restaurants and bars, a very nice little area in my opinion.

The rooms are a good size, clean, and leave very little to complain about, I was very satisfied. The bathrooms were great, a stand alone shower, seperate from a comfortable jetted tub. I found the service to be excellent as well.

The hotel is located a short walk from the French Quarter and all attractions in the area. You can also walk a short distance to catch a streetcar to numerous other attractions/areas of town. If the price is within your range, I would easily stay here.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeffv216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in New Orleans
#2 Green Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price range (per night): $307 - $558
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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