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Reviewed 31 March 2018

I stayed two nights at the Holiday Inn this week. It's location is perfect for quick access to the French Quarter and other interesting places in New Orleans. Its rates were very reasonable and should be attractive to the budget conscious.

The hotel has been renovated and has a very nice vibe. I was impressed with the large print of Marylin Monroe in my room and the new furniture and decor.

I had breakfast in the buffet twice - the choice was good and the food was fresh.

I was also happy to see that the tramline runs right past the hotel. If you are visiting Tulane University, you are in luck as its campus is just across the street.

Room Tip: Sk for rooms on the upper floors for a view.
  • Stayed: March 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank davidbC5661XV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded 2 April 2018

Thank you for taking the time to review our hotel! We are glad to see you enjoyed our convenient location and quality breakfast. Your business is truly valued and we hope to serve you again soon!

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A TripAdvisor Member
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Reviewed 26 March 2018 via mobile

Very clean...friendly staff...great view from our room...we booked the cruise and park package but beware of parking bc our truck was hit there before we even left for our trip. And the taxis charged $8 pp to and from airport for cruise days.

Stayed: March 2018, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded 29 March 2018

Thank you kindly for your review! We are glad to see you enjoyed our friendly staff and wonderful hotel room views. We do apologize for the issue you encountered with you truck being hit. Please know this an incredibly rare incident and we do our best to monitor and secure our hotel parking lot. We are glad to see that despite this occurrence you were able to enjoy an overall fantastic stay. Please come and stay with us again soon!

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Reviewed 15 March 2018 via mobile

Just passing through. Thanks to being 4 hours late due to the Amtrak train. Having to sit 11 miles outside the city. Took uber to the hotel. We got in at 2am and had to leave by 6am. Check in was smooth and the lady was polite. When we were leaving we saw other guests getting food. They lady at the desk said we could go ahead and get the food. So part of my party got food. Then I went in to get my food. There was 1 nice older gentlemen. Then there was a guy with a bright colored apron. That was rude because I was getting food. Cause they have had homeless come in and get food before. Just because you are wearing blue jeans, a sweat jacket,and carrying 2 back packs. Cause you are traveling across country comfortable. Not carrying a heavy rolling bag and wearing your finest clothes. Doesn't mean your a bum. The room was clean and quite on the 15th floor.

Stayed: March 2018, travelled with family
Thank Cynthia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded 17 March 2018

Thank you for taking the time to review our hotel! We are sad to see you were only able to stay with us for a few hours, but are glad to see you enjoyed a good night's rest. We do apologize for your restaurant experience. This level of service is certainly not what we strive to provide to our guests and we will be working hard to ensure an experience like this does not happen again. Your business is truly valued and we hope to serve you again soon!

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Reviewed 9 March 2018

We were in town for Mardi Gras, our first time. We chose to stay here due to the price of the room and the location. We went to the hotel right after our flight landed, and it was earlier than the check in time and was told our room wasn't ready. This was not a problem, we totally understood. But, we returned to the desk after getting map off the concierge desk for the gal to show us where we were to see the gal checking someone in and giving him his key- we were only away for 1-2 minutes, max. We didn't ask, but I imagine because of the look on my face, she immediately said she'd look to see if our room was ready, and it was. The room was as expected, a lovely king bed! So comfy. Our only problem with the room was the noise. Yes, there was a lot of street noise, but also noise from the elevator on the other side of our wall. They need to check this out because it sounded like a wind storm in our room each time it was used. The first night I think I got 2 hours of sleep. I laid in bed wondering what we did to deserve this room. Also, can I mention the rude loud people shouting in the hallway in the middle of the night? Please, people! I slept fairly well the next few nights, but I know it was because I was so exhausted from that first night.

As mentioned, this was our first visit to New Orleans. After watching an evening parade Sunday night, we set out to find a place to eat, which was around 9:30-10:00. We (and groups of others) stopped in 3 establishments and they were all closed. My husband asked, "Who doesn't stay open during Mardi Gras?" These restaurants are missing an opportunity here. We ended up back in our hotel and asked at the desk where to eat. They gave us a menu for order-out pizza. It was over an hour before getting the pizza- in fact, they were so late my husband had to call to see where they were. There was another couple in the lobby waiting for theirs as well. The delivery rode up on a bike! No wonder our pizza was cold when we ate it. Our last night we ate in the hotel restaurant and it was excellent. The two gals working in there were very friendly and sweet. We told them it was the best food we had our whole trip.

The hotel is in an excellent location and easy to spot walking back from the activities with the large clarinet up the side. It was a short walk to the edge of the French Quarter. For some reason it took us until the last day to get our bearings. Many days we walked further than we had to. According to the map the streets look very straight and uniform, but when we got out there, it was really confusing.

Room Tip: Hopefully you won't get a room with an elevator backed up to your wall.
  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank SmilesCanDo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded 11 March 2018

Thank you for taking the time to review our hotel! We do apologize for the issues you encountered with your check-in, noise, and finding a place to eat. Unfortunately, early check-ins are based on availability, but we are pleased to see your check-in was resolved quickly. We certainly understand how hard it can be to sleep when there is much noise surrounding you and would never purposely put a guest in a noisy room. We do appreciate your recognition of our excellent location and we hope to serve you again soon!

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Reviewed 7 March 2018

The hotel property was very clean and the staff was friendly and helpful. They have onsite parking if you are driving in for your stay which many other hotels do not have. The rooms are large, clean and the beds are very comfortable. The only problem I had during my stay was street noise. Even on the 11th floor, the sirens and horns from ambulances, fire engines and police cars were very loud and happening constantly. Fortunately, it didnt keep us up at night although I was surprised it didnt.
This hotel is located just outside of the French Quarter. Walking to the tourists locations such as Jackson square isn't a problem, but be aware that its about a mile and half walking distance. If a 3+ mile stroll isnt something you can do (or care to do) there are cabs as well as uber and lyft available.


Be careful of what you say while in the bathroom! Sounds travel VERY well through the vent. I could here singing and conversations from other rooms so loud and clear that it was a little disconcerting.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded 11 March 2018

Thank you for taking the time to review our hotel! We would like to apologize for the inconvenience of outside noise you experienced during your stay and appreciate your recognition that this is out of our control. We are glad to see that despite this inconvenience you were able to enjoy an overall fantastic stay. Your business is truly valued and we hope to serve you again on your next trip to our vibrant city!

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