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“Good food, everything else subpar”

Wolfe's in the Warehouse - Marriott New Orleans
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Ranked #778 of 2,092 Restaurants in New Orleans
Price range: USD 20 - USD 40
Cuisines: Cajun & Creole
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Restaurant details
Good for: Groups, Bar Scene
Neighbourhood: Arts District – Warehouse District
Reviewed 6 April 2018

Wolfe's has a bar and a more formal dining room. There is no host(ess) for the dining room part, so we had to ask at the bar to be seated in the dining room.

We were offered bowls of gumbo on the house, as the kitchen was backed up. With three tables seated. ?????

The food, including the gumbo, was quite enjoyable. But the slow service (I fault the kitchen staff, not the server) and the nonexistence of a host(ess) is not acceptable.

We will not be back.

Thank Kaylee97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Wolfe's in the Warehouse - Marriott New Orleans, responded to this reviewResponded 8 April 2018

Dear Kaylee97,

Thank you for choosing us for your recent meal. We were very troubled by the problems you mentioned and would like to offer our apologies for your poor experience. We appreciate your honest feedback, and we will certainly be following up with our team to take all necessary actions. We hope to have the chance to show you this is not the norm for our restaurant.

R.M
Manager




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 83 reviews

Reviewed 28 March 2018

Convenient option for business lunches. Reasonable food quality, somewhat slow service for dining on this visit. Depending on who was working, the bar staff were very helpful to marginally effective.

    • Value
    • Service
    • Food
Thank porter_osborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Wolfe's in the Warehouse - Marriott New Orleans, responded to this reviewResponded 31 March 2018

Dear Porter_Osborne,

We truly apologize that your dining experience did not meet your expectations. You were right to expect great service from our team, and we're disappointed that you did not receive that. We appreciate that you took the time to write this review, and your feedback will be used to stress the importance of our responsiveness to our guests. Poor service is not the norm for our restaurant, and the next time you visit, we promise you will have a much better experience. Thank you again for your comments, and we hope to have the chance to serve you again in the future.



R.M
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

Standard mid-range hotel bar but we thought a bit nicer. Bar food we had with late afternoon drinks---, ie the "Crab cakes on greens' were actually VERY good. As were the "Cosmopolitan" cocktails we had. Service was friendly but not cloying.

Thank Baronnovel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian M, Manager at Wolfe's in the Warehouse - Marriott New Orleans, responded to this reviewResponded 26 March 2018

Dear Baronnovel, Thank you for your review, I am glad you enjoyed our Crab Cakes and Service, hope you join us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

Wolfe’s in the Marriott was a good place for a light dinner. The food was very good and service was efficient and friendly. The shrimp salad was excellent.

Thank Bigredmachine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

I am usually suspicious of restaurants in hotels, but this was a very nice surprise! The menu was creative, the staff (especially April) superlative, and the prices very reasonable. They have an on street entrance as well as access through the lobby of the Marriott at the convention center. I seldom see this level of service and cooking together.

Thank AbbieM2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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