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Hotel Mazarin(New Orleans)
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Reviews (1,125)
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All reviewsevening receptionjulia stfree happy hourfrench quartercocktail hourmain buildingcruise portfree breakfastwithin walking distanceliving roomwarehouse districtthe river walkoutlet mallwwii museumfront desk stafflocation is greatharrah's casino
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Reviewed 6 April 2018

We enjoyed our stay over Easter weekend. Every time a staff member saw us, they greeted us with a smile. It was an easy 15 - 20 minute walk to the French Quarter. We found plenty of places to eat nearby. Would definitely stay here again.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Virginia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention Center, responded to this reviewResponded 19 April 2018

Awesome! Thanks so much for sharing.

Regards,
Rone Middler
General Manager
Embassy Suites New Orleans - Convention Center
504-378-4001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Highly recommend this hotel. Great location, near Streetcar Line, Short walk to WWII Museum and nearby restaurants. Included in room rate were daily breakfast buffet with many choices as well as
an evening happy hour reception . Both events were well staffed and organized. Will definitely stay here again our next trip to New Orleans.

  • Stayed: April 2018, travelled as a couple
    • Value
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Thank btjusticeoftx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention Center, responded to this reviewResponded 19 April 2018

This will be such an encouraging review to share with our F&B staff. Thank you so much for noticing their heart and desire to take good care of our guests and for intently working on making the reception experience seamless and organized.

Regards,
Rone Middler
General Manager
Embassy Suites New Orleans - Convention Center
504-378-4001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

From the call to the front desk, prior to the check-in and days/hours in between, all was professional, friendly and perfect. The front desk personnel were very friendly and eager to assist with the smallest request. The staff, the breakfast, the ambiance, the view were all more than I'd expected.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Lyle E H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention Center, responded to this reviewResponded 13 April 2018

We are elated to read of your experience with us!

Thank you so much for sharing this. We will circulate with the team and post in our cafeteria.

Regards,
Rone Middler
General Manager
Embassy Suites New Orleans - Convention Center
504-378-4001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Everything was perfect. We had just gotten off a cruise. They stored our bags until our room was ready then texted us that it was ready. The room was gorgeous. They had an amazing complimentary breakfast and a 2 HR Happy hour each evening. They helped arrange for a taxi for one person in our party. Very friendly and helpful staff.

  • Stayed: April 2018, travelled with family
    • Value
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    • Cleanliness
    • Service
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention Center, responded to this reviewResponded 13 April 2018

When a review is titled "Amazing!" it always makes us super excited to read and share with our team. THANK YOU so much for taking the time to let everyone here know how our staff made a difference in your vacation.

Regards,
Rone Middler
General Manager
Embassy Suites New Orleans - Convention Center
504-378-4001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Embassy suites was awesome place to stay, centrally located
The most friendly staff I have ever encountered at a Hilton .
My whole entire family reunion party just bragged on the facility
we are looking forward to staying there next year

Room Tip: I wish you had rooms with no carpet. I have the worst allergies and carpet cleaner room freshner makes it hard for me to get a good night sleep
  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lwillis2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention Center, responded to this reviewResponded 13 April 2018

WE LOVE THIS REVIEW! Thank you for spending the holiday with your family here and allowing us to join you :)

We hope to see you again soon.

Regards,
Rone Middler
General Manager
Embassy Suites New Orleans - Convention Center
504-378-4001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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