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“Solid 4.5 Stars- Better than the Rest!”

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InterContinental New Orleans
Ranked #23 of 167 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Reviewed 11 August 2017

Been here at least 6 times over the last 5-6 years. The new renovation is amazing- it didn't need one- but its awesome just the same~ but the staff, facilities and service remains the same! The place is simply OUTSTANDING! If you don't have a car- then you need to stay here in this perfectly located hotel. PERFECTLY LOCATED (We have stayed at EVERY 4+ star rate hotel in NOLA over the last 5 years and this is the best location of all)

I'm sorry I Cant give it 5 stars-only because of the little things that make 5* special like some boutique hotels, but this is the best 4.5+ star hotel in all of Nola- no other compares whether in the quarter, warehouse, uptown, or anywhere else.

Kudos to the Front Desk including Padam, Gina, the entire bell staff and the valet: Hank, Jonathan, Xavier and Troy, and all the others. Housekeeping was also tops- working with a family with tough timing issues- yet all our needs were met-

Salomon- (Front Office Manager?) Was there every morning and evening to greet/welcome us- charming, Professional, attentive and genuine! Bravo Salomon!

We're coming back to NOLA in October- and will only stay here! NO question!

BUT- Parking isn't cheap (but that's NOLA- like most cities) - if you have a car- any downtown hotel Is going to cost $40+/- . The difference is we didn't ever have to wait for our car even one minute, once during a 6 day stay- going in and out 3-4 times a day!

Just Book this place! DONE!

Room Tip: I dont think there's a bad room!
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  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at InterContinental New Orleans, responded to this reviewResponded 12 August 2017

Dear Thomas V,

Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by Salman Padam, Gina, the entire bell staff and the valet: Hank, Jonathan, Xavier and Troy and our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef from a local sustainable farm and an award winning gumbo. Please tell your friends about your stay and come back to visit very soon. We want to have another chance to earn that last star.


John Romano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 11 August 2017

A company conference brought me to the Intercontinental for my most recent stay and I have to say I was very impressed with the high caliber of service, food & beverage, and meeting facilities. I felt like every member of their team was truly happy to serve and anticipated our every need and want. Their local culture was extant in every unique and fun team building event and meal function of the conference.

Trenasse, the restaurant and bar located on the ground floor of the hotel, is a great place to enjoy delicious Gulf Coast cuisine with major Cajun-creole flare. Save yourself the guesswork and start your night on the town there! I didn’t have the opportunity to try the other onsite restaurant, Pete’s, but I heard great things from other members of my group.

The location in the Central Business District is close enough to the action of the French Quarter to explore on foot, but far enough removed to be sheltered from the hustle and bustle for a peaceful night’s sleep.

When I return to New Orleans, I will book at Intercontinental without hesitation. It threads the needle of great location, great value, and clean, comfortable and beautifully adorn guestrooms.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank BrandeeBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at InterContinental New Orleans, responded to this reviewResponded 12 August 2017

Dear BrandeeBee,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided our team. We are glad that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef from a local sustainable farm. Please tell your friends about your stay and come back to visit very soon.


John Romano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

I typically stay at the InterContinental in New Orleans for pleasure and have always enjoyed not only the great accommodations, but the ideal location allowing you to park your car and walk wherever you are going. This week I stayed at the InterContinental for a conference - WOW, the service and food were both phenomenal. What we experienced was not your standard "banquet" selections. Each meal offered a mixture of local flavors and unique items that appealed to everyone - our breaks were awe inspiring! The overall meeting experience, the professional (and very hospitable) staff made this conference one of the best I have attended in years.

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at InterContinental New Orleans, responded to this reviewResponded 12 August 2017

Dear Peggy M,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef from a local sustainable farm. Please tell your friends about your stay and come back to visit very soon.


John Romano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

I was in town for Business the entire stay was fantastic! Great staff. Everyone was super friendly and helpful. The location is perfect within walking distance to French quarter and bourbon street. I would highly recommend this hotel.

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank danielle d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at InterContinental New Orleans, responded to this reviewResponded 12 August 2017

Dear danielle d,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef from a local sustainable farm. Please tell your friends about your stay and come back to visit very soon.


John Romano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Every single staff member of this hotel has gone out of their way to ensure that my stay was perfect. I love this hotel and will stay here when I return to New Orleans. This hotel is a very short walk from the action.

  • Stayed: August 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank jdcol684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John R, General Manager at InterContinental New Orleans, responded to this reviewResponded 10 August 2017

Dear jdcol684,

Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef from a local sustainable farm. Please tell your friends about your stay and come back to visit very soon.


John Romano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#9 Green Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
Price Range: $228 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Official Description (provided by the hotel):
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 
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Also Known As:
New Orleans Intercontinental

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