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All reviews cookies alliant energy center front desk biscuits and gravy slow elevator waffles beer wine cold cereal room was clean free drinks nice hotel hot tub would stay here again each morning convention center hot breakfast staff was friendly
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Reviewed 25 August 2018

We recently spent three nights at this property. The location was convenient to many things and there was plenty of free parking available. Upon check-in, Eric was very friendly and professional. The room was clean with a comfortable bed and bedding. The shower was good but the toilet flushed very slowly and not efficiently. It was quiet with the exception of the second morning when someone was pounding on the neighbor's door very loudly at approximately 6:00 a.m. which startled us awake. The A/C in the room was very good. We appreciated having a large refrigerator and a microwave. Unfortunately, there was no ice maker on the fourth floor so we had to go to another floor every time we needed ice. Seems like each floor could have their own ice maker. Despite being on the fourth floor, we took the stairs going both up and down due to the extremely slow elevator. The breakfast offered was GREAT and the people who work there kept it well stocked at all times. There was also a variety of foods during our three days rather than the same thing every day. We also enjoyed using the very nice fitness room each morning. Overall, we had a very pleasant stay and wouldn't hesitate to stay again.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Maui2014NMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at Comfort Inn Madison - Downtown, responded to this reviewResponded 27 August 2018

Thank you so much for taking the time to leave a review! We very much appreciate your feedback and are happy to hear that you enjoyed your stay with us, despite the inconveniences that you had mentioned. We will look forward to serving you again in the future!

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Reviewed 18 August 2018 via mobile

We spent 2 nights at the Comfort Inn Madison and had a great experience. The hotel staff was very friendly and helpful. The rooms were clean with comfy beds. The hotel offers happy hour and snacks . Great location close to downtown.

Stayed: August 2018, travelled with friends
Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

We stayed for 5 days and were totally satisfied. The room was clean and comfortable; they even had 2 types of pillows on the beds (one soft and one firm). There was a full breakfast with lots of items for adults and children. In the evening on Mon.-Thurs. there was a social with beer, wine, soft drinks, and snacks. The hot tub was also great and helped relieve l my back pain. I was especially impressed with the friendliness and helpfulness of the staff. We booked over 4 wks. in advance and got a really good rate. I would advise doing this since the walk-in rate was much higher. I would highly recommend this hotel.

  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ruraliberal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at Comfort Inn Madison - Downtown, responded to this reviewResponded 13 August 2018

Thank you so much for the wonderful review! We are so happy to hear how much you enjoyed your stay with us! We hope to seeing you again in the future!

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Reviewed 9 August 2018 via mobile

The staff is excellent, very friendly and accommodating. The daily breakfasts were always well stocked with plenty of variety. Located within a 7 minute walk of Alliant Coliseum, it was an ideal location. One downfall was the lack of laundry facilities.

Stayed: August 2018, travelled with family
Thank Marcia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, General Manager at Comfort Inn Madison - Downtown, responded to this reviewResponded 10 August 2018

Thank you so much for staying with us! We really appreciate your feedback and we are glad that you enjoyed your stay! We hope to see you again for next years CrossFit Games.

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Reviewed 21 July 2018 via mobile

Got this hotel for a conference at Monona Convention Center. We were a total of 5 mi its away from the convention center. We could have walked if we wanted to.

I had NO problem setting up rooms for all our people. We had some changes and they did not bat an eye. They just did the changes. My wife and I decided to stay longer. They gave me our room at the same price we had for the conference.

The people could not have been nicer or more helpful. We had a great experience. If you are looking for luxury this is not the place, BUT if you want a solid stay with great people this is absolutely the place.

Stayed: July 2018, travelled on business
Thank tjfbprincipal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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