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All reviews sleep number twist restaurant hot tub bar and grill west towne mall cheese curds pool area free breakfast on site restaurant west side front desk staff yogurt nice room fitness center one night stay staff was friendly shuttle service
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Reviewed 29 April 2018

I fell in love with the German-style bedding. New beds, new comforters (thick and cozy) and all new pillows. I slept so well I had to find out where they bought them - Pacific Coast - and went online to get myself some of these incredible pillows. This was the improvement the hotel needed, and wow, it was a huge home run! Great people at the front desk and all over, too. They are very friendly and helpful.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Radisson Hotels
Thank aplazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen D, Public Relations Manager at Radisson Hotel Madison, responded to this reviewResponded 30 April 2018

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the bed and pillows. We look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018

Very friendly and helpful staff. Room was excellent. Breakfast was pretty good. Was only there 1 day but enjoyed my stay very much. Will definitely be staying here again. Close to shopping bars and restaurants.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Radisson Hotels
Thank howie1781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad G, General Manager at Radisson Hotel Madison, responded to this reviewResponded 15 March 2018

Dear howie1781,
Your comments are much appreciated. Our team is so glad that you enjoyed your stay. Please do come back soon.

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Reviewed 2 January 2018

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Brad G, General Manager at Radisson Hotel Madison, responded to this reviewResponded 4 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 December 2017 via mobile

Our room and bathroom were clean. The staff of the hotel and the restaurant were friendly and helpful.
Convenient to most things in the city.
Wifi worked well, and it wasn't very crowded, but then again, who goes to WI in December?

Stayed: December 2017, travelled with family
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Good: Clean rooms, nice decor. Great fitness center. Amazing location by shopping and restaurants.

Bad: Creepy looking pool area. Staff is not very friendly. 2nd shift guest service rep told us the wrong door to go in to get to our room, which made for a longer walk with a decent amount of luggage. The hotel was dead and he couldn't have put us in a room further away. Terrible bed. I honestly thing I had the worst night of sleep ever.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad G, General Manager at Radisson Hotel Madison, responded to this reviewResponded 14 December 2017

Dear Ryan S,
I am so sorry to hear that your stay did not meet expectations. We recently replaced all of the beds in our hotel to ensure a better quality of sleep for our guests. We understand the importance of a good nights rest. We do take pride in cleanliness of our property, and it is always nice to hear that from our guests. Safe travels, and we hope we can serve you again very soon.

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