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Best Western Winners Circle
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Savings alert! 35% below average rates

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Reviews (1,279)
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All reviewswafflesrace trackhomemade cinnamon rollsroom was cleanbreakfast staffdirectly across the streetbreakfast baroaklawn parkhot breakfastgreat place to stayexcellent breakfastfree breakfastconvenient locationwould definitely stay here againthe staff was friendly and helpfulan older hoteldowntown area
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Reviewed 28 June 2017

I was a little skeptical about staying at a motel style lodging place. Boy was I wrong! This place more than exceeded my expectations for the following reasons:
1. Room - The beds were so comfortable. The sheets were soft and excellent quality. The gentle hum of the air conditioner offered softly neutralized any possible outside noise. We didn't notice any. The bathroom had been upgraded to include a high shower head (my son is 6'8" and had no problems". Very clean. Excellent selection of TV channels and the internet was easy to access and provided great service. We had enough outlet to accommodate our multiple electronic devices.
2. The staff. We only met Tera at the front desk, and Donna in the breakfast area. Both were excellent representatives of Best Western. They were attentive to our needs and very helpful. Donna personally greeted guests and asked if they needed anything. She gets there early to cook and makes every effort to make you feel like a special guest.
3. The breakfast area. The room is set-up like a restaurant. The advertise hot food and that is what you get. The cinnamon rolls (see my picture) alone are a reason to stay at Best Western. They are homemade at the motel and covered in a wonderful glaze. If you want them warmer Donna will help you or you can use the microwave that is there. The biscuits were crisp and freshly baked. The sausage patties had been cooked on a grill and had great crust. Gravy was really very good and had no floury or roux taste that you often find.
4. The grounds were clean and very well maintained

The only thing we regret about our stay is that we couldn't stay more than one night. We were in transit from home base (San Antonio) to Memphis.

Room Tip: Ask for a room toward the back.
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank NiftyGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSDude, Owner at Best Western Winners Circle, responded to this reviewResponded 29 June 2017

Dear NiftyGrammy,

WOW, we are honored by the outstanding review you posted about your experience with us! We always enjoy hearing about our guests experiences and this one is over the top. Thank you for sharing your perspective as well as for your business and we look forward to serving you again in the very near future.

Bests,
Jim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

The hotel was very clean. The pool was nice and breakfast was good. The staff went above and beyond to make us comfortable. They were very knowledgable about the area etc. The rates were VERY cheap for this area. The rooms need to be updated but not terrible. Overall we would Def stay here again!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank shannonp357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSDude, Owner at Best Western Winners Circle, responded to this reviewResponded 28 June 2017

Dear shannonp357,

Thank you for your kind words about our staff, I appreciate it. We are always glad to help...thank you for taking the time out of your busy schedule to tell us about your experience. Come back and visit us again real soon.

Bests,
Jim

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Reviewed 27 June 2017

Good rooms and employees were great! Room by the pool was very noisy until 10:30 at night. Breakfast was good. Convenient to downtown area and directly across the street from the race track. Would stay here again.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jcm-ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSDude, Owner at Best Western Winners Circle, responded to this reviewResponded 28 June 2017

Dear jcm-ok,

Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Please come back and visit again real soon.

Bests,
Jim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

Last minute decision to stay here and we had a good nights rest. Close to Rocky's Corner which is a gem in itself. Filling breakfast. Desk staff was very helpful in giving directions and recommending restaurants. Would stay again -

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Jackie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSDude, Owner at Best Western Winners Circle, responded to this reviewResponded 27 June 2017

Dear Jackie L,

Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs.

Bests,
Jim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

Tera met us for check-in. Her bright smile and bubbly personality made us feel welcome from the start.
We managed to get a room with a balcony overlooking the pool. The pool closes at 10:00 so there was no problem with noise from the pool.The room was small, but, very clean and comfortable.
The breakfast was excellent. They have delicious fresh baked Cinnamon Rolls every morning. The eggs, biscuits, & gravy were very good also. If you want waffles they'll fix them for you.
We would definitely stay here again. Only a couple miles from Historic District.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tejasrebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSDude, Owner at Best Western Winners Circle, responded to this reviewResponded 27 June 2017

Dear Tejasrebel,

Thank you for staying with us, we appreciate your business! I also appreciate your kind words, especially about our staff, they try very hard to please everyone. I'm glad that you enjoyed your stay and we look forward to serving you again on your return visit.

Bests,
Jim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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