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Holiday Inn Express & Suites Hot Springs
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Reviews (176)
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102
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All reviewshi expressweek road tripfire pitcinnamon rollslooked brand newgreat hotelindoor poolnice patio areabed was comfortablefront desk clerkextra towelsnewer hotelrestaurants and shoppingmorning breakfaststayed one nightexcellent breakfastdefinitely stay here again
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56 - 61 of 176 reviews
Reviewed 21 October 2016

Hotel looks new. Very clean and comfortable. Room was large, as was the bath. Had all you need, microwave, refrigerator etc. previous reviewer said there was noise. I found it so quiet that I would have thought it was empty!
I would return.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Minnetonkalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, General Manager at Holiday Inn Express & Suites Hot Springs, responded to this reviewResponded 24 October 2016

Thank you so much for staying with us and for your feedback! We are happy to hear that you had a quiet and enjoyable stay with us!

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Reviewed 20 October 2016

While very clean and modern looking, the furniture and bedding was not very comfortable. Heard a lot of noise during the night. The front desk clerk upon check in boarded on rude, he was not friendly and seemed that we were "bothering" him. The breakfast area was only opened to 9 which is a bit early to close. We got there 10 minutes to closing and they were already cleaning up and had the lights out. Not the most friendly of situations. We just grabbed a juice and banana and ran. For the price, would not stay again. The location was good.

Room Tip: I'd recommend top floor to avoid the noise
  • Stayed: October 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank R7022SKjenniferc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, General Manager at Holiday Inn Express & Suites Hot Springs, responded to this reviewResponded 21 October 2016

Thank you so much for leaving us feedback regarding your stay. To clarify, as stated on check in folios and in room collateral, our breakfast hours are 6:30-9:30 Monday-Friday and 7:00-10:00 Saturday-Sunday. Once breakfast is done we do turn the service lights out but keep the doors open for guests to feel able to grab items. Please feel free to speak with any member of our management team on your next stay and we will be happy to assist you with any questions or concerns that you may have.

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Reviewed 17 October 2016 via mobile

My family recently stayed in one of the 2 bedroom suites. The suite was clean and well maintained. The furniture and beds were comfy. Breakfast was nice and everyone was very friendly and helpful. The only downsides for us were that we were hoping to have a door on the bedroom so that we could put our kid to sleep and still watch tv in the den. Also, there were a few misc stains on the carpets from previous families. Nothing you wouldn't see when you have carpet in a dining area. All in all, we enjoyed our stay and would come back.

Stayed: October 2016, travelled with family
Thank Franksenstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, General Manager at Holiday Inn Express & Suites Hot Springs, responded to this reviewResponded 17 October 2016

Thank you for staying with us and for the great in depth feedback regarding your stay and your room! We will certainly have our maintenance team take a look at the carpet and get that taken care of immediately.

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A TripAdvisor Member
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Reviewed 16 October 2016 via mobile

Very clean and new business class hotel. Great free breakfast and in a convenient location. Loved our stay. Would definitely stay here again. Came to AR to see the crater of diamonds state park which is about 1 hr 15 mins from here - pretty drive.

Stayed: October 2016, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, General Manager at Holiday Inn Express & Suites Hot Springs, responded to this reviewResponded 17 October 2016

It is great to hear that you enjoyed your stay and the surrounding area! Central Arkansas is certainly a beautiful place to visit!

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Reviewed 15 October 2016 via mobile

We had a great stay for a long weekend. We were able to check in easily and the room was very spacious and clean. We enjoyed the free breakfast in the mornings. The location was easy to get to off the interstate and easy to get to the sights around Hot Springs. Very Friendly staff- overall, a great stay!

Stayed: October 2016, travelled as a couple
Thank jprgamecock2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, Front Office Manager at Holiday Inn Express & Suites Hot Springs, responded to this reviewResponded 17 October 2016

We love hearing feedback like this from our guests! We are happy to hear that you enjoyed your stay and we look forward to having you stay with us again soon!

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