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Reviewed 17 May 2018 via mobile

We got into Hot Springs late in the afternoon after a full day of driving. We pulled over in Walmart to look at available hotels online. Clarion seemed to be good online. It was rated a 3 and there wasn’t anything higher than a 3 1/2 in Hot Springs. Reserving was easy, clerks were polite and the price was reasonable.
The outer door was suppose to lock and only be accessible by key card after 10pm. I think it was broke because it was never locked. Our room at first glance is good. Bed was comfortable, hot water was hot and water pressure was good. The ac blew awesome ice cold air and was turned nice and cold prior to our arrival. The hotel is definitely in need of updating and maintained. The ceilings in the bathroom were mildewed and there was mold/ mildew on the grout edge of the tub.
All in all- I guess for the price it was good. But next time and if I were to plan ahead, we probably wouldn’t stay there... but no offense to the hotel. Truth is-We didn’t care much for Hot Springs in general.

Stayed: May 2018, travelled as a couple
Thank vickibme1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

We stayed a couple of nights before we went to camp. The room and grounds were nice and kept well. Clean and good service from the staff. We did not get to eat in the restaurant, but we were very pleased to get to stay here! Great view of the lake too.

Stayed: April 2018, travelled with family
Thank Dava A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion on the ... H, General Manager at Clarion Resort on the Lake, responded to this reviewResponded 26 April 2018

Thank you so much for staying with us! It is great to hear that you had such an awesome stay with us and we look forward to you coming back again soon!

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Reviewed 17 April 2018

At first they didn't want to honor our reservation we made through trip advisor. We had to fight for that , then made 2 more calls once we got back from our trip. No one ever did call us back. The hallway smelled awful! Only a few channels on the T.V. Very small Bathroom. Came back from being gone all day, bed not made, just looked like someone threw the blankets over, and everything was all rumpled and awful. It was not welcoming from the start, we left a day earlier because we just couldn't stay there one more night.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion on the ... H, General Manager at Clarion Resort on the Lake, responded to this reviewResponded 17 April 2018

Thank you for the very honest feedback on your stay. We certainly apologize about any inconveniences you experienced and we will meet as a staff to make sure these do not happen again. As you can see from our past reviews, guest service and cleanliness are strong points for us and want to assure you that this is an outlier instance.

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Reviewed 14 April 2018 via mobile

Nice view of lake, but nothing else comes with room. Upcharge for breakfast, and that was not very good. The same.place does pub fare and that is really good. Maid service was really bad. Kleenex out for 2 days, supervisor says she is training, not a very good job. Locks and doors had to be fixed by maintenance, not impressed for cost of rooms. Not even a Keurig for coffee.

Stayed: April 2018, travelled solo
1  Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

This is a nice hotel located on the lake not near bathhouse row. Very quiet and peaceful. Has a little balcony so you can sit outside and enjoy the day without leaving your room. There is a restaurant downstairs which was nice but not open very late for breakfast. I arrived late at night so I wanted to sleep in. I discovered that breakfast was only served until 9:30 during the week so I had to go up the road to the Waffle House to grab something to eat. On the weekends they are open later so on Saturday I had a nice breakfast at the hotel. Not too expensive either. The hotel was a bit dated and I feel the price was a bit high for what you got. If breakfast was included then it would be fine.

Room Tip: Lake views are nice.
  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Service
Thank duhkluck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion on the ... H, General Manager at Clarion Resort on the Lake, responded to this reviewResponded 7 April 2018

Thank you so much for staying with us and for the feedback regarding your stay! We do hope we have the chance to have you stay with us on your next visit to Hot Springs!

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