We were upgraded to the Majestic Suite for our overnight stay at the hotel. That was a nice unexpected surprise.
The room was majestic. It had two floors so it can easily accommodate a family of four. Power and climate controls are centrally located in a single box. It was somewhat confusing to use but we managed in the end. The fireplace, albeit electric, was a nice feature. The WiFi didn’t work that evening but this was not an issue. We were happy to watch the India vs Pakistan cricket match on TV and retired early for the night.
The food in the hotel was superb in terms of having a wide selection (for the buffet), presentation, quality and taste. Kudos to the chef/s.
Customer service, as we have come to expect throughout our stay in Sri Lanka, was wonderful. But what made it special was the waiter going out of his way to get me an avocado fruit after I apologized for taking avocado juice but not drinking it as it had milk (and I am lactose intolerant). He did not have to do this but he did so and with a smile.
Thank you making our stay, albeit short, a sweet one. More
- Free Wifi
- Free Parking