Owner rented the place even though it was not finished and the whole block a complete building site.
Just after arrival the electricity went out for several hours; he said it was a general problem in the area, but it was because they were wiring the lift.. Place wasn't clean inside and you couldn't use the sink/shower properly as the plumbing was blocked.
We woken by builders before 8am on the first day - a Saturday - and first job was to find somewhere else to stay, repack and move...
He didn't think any of this was his fault. Did offer to refund the money. He returned part of the cost of the booking. Then refused to return the rest until we were outside of the 'review window' for the platform which the booking was made on. He never returned it.
The location was very convenient for our short stay in NE. I have stayed in most of the famous big hotels in NE in the past but I can say that the Hillside flat was comfortable and peaceful. It was raining all day in NE so the car park (indoor - ground floor) was so convenient. Will try and book the Hillside flat for my next visit to NE... Thank you !!
Had a fantastic time here. Great location for a fun vacation. They are really flexible with their check in time too. Would be visiting again soon.
The apartment was very clean and new... it had a fully equipped tiny pantry and a dinning area. The beds were comfy and the thick duvet covers kept the cold at bay.
Most of all we loved the fact that it was conveniently located near major attractions and decent eateries.
The owner was helpful via the phone and the resident caretaker too was hospitable.
We would highly recommend this flat to a small family or a maximum of 4 adults.