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All reviews recommend this hotel elevator deposit sleep hairdryer interior lobby
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Reviewed 22 April 2017

Those lights were beautiful! The elevator which another review complained about several months ago is still not fixed and with many families and business meeting one had to wait a long time. One of the remaining elevator had no lights!
AC worked but slowly so you could not turn it off​ if you leave the room. Breakfast is mostly Asian food (no surprise here!) But enough variety for westerners.
Car access is difficult. Wifi intermittent.

Stayed: April 2017, travelled on business
Thank Fetustician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

Stay for 2 nights in this hotel with family with the consideration of its outdoor pool. Children was satisfied to swim but the hotel didn't provide the towel (never experienced before with another 4stars hotels). Room is spacious enough for deluxe room, clean, AC is good, comfort bed but didn't have large window.
For children is above 5yrs must pay for breakfast (never experienced before in another hotels which kids under 10yrs get free breakfast). And also there is charge if you want to get your breakfast in room. Overall I stayed in 4stars hotel with 3stars service.

Stayed: December 2016, travelled with family
Thank Amelia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2016

The location of this hotel is very strategically, near the central business of Palembang.
Service is quite good and friendly, the rooms are spacious, clean and comfortable. Breakfast is variation and the taste is good.

  • Stayed: November 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Timmy_Tjondro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2016 via mobile

After 10 hours overland journey from Palembang-Baturaja-Palembang I stayed and enjoyed my slept here, only 1 night then I back to Jakarta in the next day. The hotel are new restored hotel. I was arrived in this hotel after 10 hours journey of business trip exactly in the midnight (00:00). The room was clean, good, and comfort. There were a lot of choices for breakfast menus and they were delicious. The only think that I remember the most from this hotel is spooky thing once I arrived in the midnight and I need used lift to reached the room but suddenly was electricity break once I was in the lift, ALONE, and 2 times break and another scary things was happened :(.
But overall the hotel is good and comfortable.

Stayed: December 2015, travelled on business
Thank susi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

I stay at Horison Ultima Palembang in Oct 28th to 30th 2016 at Family Room. I enjoy the location and services i had at the hotel. The hotel is located near Lapangan Hatta (Hatta Field), where there's lots of snacks are sold in the morning. The hotel also located near malls, fabric stores, and restaurant.

The room where i stayed is quite clean, amenities are so so (shower gel, soap, shampoo + conditioner, tooth brush + paste). The room also provided with hair dryer and water pot. The pool is full with people, maybe because it's weekend. At Saturday night, pool barbeque is being held.

One thing that I hate most is there's only 2 elevator for a hotel that big. So we must wait about 10 - 15 minutes to go to other level of the hotel, because the elevator is always full. Please consider to add more elevator.

  • Stayed: October 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank Fitria Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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