I stayed for 1 night at room 909. It was incredibly comfortable room as I lay down on the bed and enjoy the facility in the room. But there are also another great facility to be tried on this hotel, and I realized I should got off from bed to try them.
Very nice swimming pool with city view as in front of this hotel there are some shopping mall and other high class hotels. There is only 1 big leter L swimming pool but with different depths. For kids with only less than 1 meter, and for adult with 1,2 m separated by a low but safe wall. Although we can always try both of them because we always be able to cross to the other side of the wall. Gym with almost complete tools, and also Sauna and spa with majestic room down the swimming pool.
Our room was big enough for family chatting or hangout with friends from the other room as I stayed together with some friends on different rooms with nice toilet amenities and a bathtub with normal and hot water. And we actually got 3 kinds of fruits, twinning and general tea and coffee, and also 3 kinds of espresso with the coffee maker machine.
Unfortunately at first when we came to the receptionist, our room wasn't ready and we need to wait for more than 1 hour. For information we've arrived at the hotel already almost 3 p.m. and check in time at 2 p.m., so the room should've been ready at that time.
We also actually got welcome drink as one of services we got as we stayed at Arista Club room if I'm not mistaken - the type of the room. But until we got our key, we never got our drink. We already asked to the reception, but we only got to wait, they said. And that was very annoying because we paid for the facility we got.
As this is the first time I spend my day in this hotel and I don't know whether the service from employee here is actually that bad, or it's just I'm not lucky enough to get the perfect moment for my holiday. And I probably would give 2 stars for my experience if the second time I stayed here, I got the same lame services.
But overall, I recommend this hotel for everyone who wants a pleasure while doing business or even family trip to Palembang. The location of this hotel is very close to the CDB area and the facility inside and outside this hotel was great.
- Official Description (provided by the hotel):
- The Arista Hotel Palembang is located in the heart of Palembang close to the business and government district. It is only 25 minutes away from the Sultan Mahmud Badaruddin II International Airport. The hotel provides 141 rooms & suites, both smoking and non-smoking rooms.The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city. The hotel is a 9 story building, located in the area of Taman Mandiri office cluster on Kapten A. Rivai Street. The hotel is just one block away from Palembang Square Mall, Palembang Sports Hall Sriwijaya Stadium, Local & International Banks, and Government Services. As a business hotel we provide different facilities such as a Business Centre and Banquet Amenities all with high quality equipment and well trained staff. For leisure the guests can enjoy the Restaurant & Bar (1000 Rasa Coffee Shop, Golden Dragon Shark's Fin & Abalone Restaurant, Brava Italian Ristorante and Onyx Lounge), the Fitness Centre & Swimming Pool and the Sauna & Spa.The Arista Hotel Palembang also targets to become a "One Stop Hotel in Palembang" in an effort to combine markets for business and leisure, aiming to become the most complete hotel in Palembang.The Arista Hotel Palembang | Unique Chemistry. ... more less
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