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All reviewslong drivewaybalinese dinneroutdoor kitchenpool barfree afternoon teasuite roommain poolfamily poollovely resortprivate poolfamily suiteegg stationshort walk to the beachhouse keepingstayed for nightsday bedclose to shops
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Reviewed 12 August 2018

The room were big enough, the location was fantastic (just outside you can find a money exchanger with great view. Economical and I love the food. The travel counter gave me a great tour option to Ubud despite being a solo traveller

Room Tip: I was on the third floor ant it was fantastic
  • Stayed: June 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank NginaKieti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Team A, General Manager at Astagina Resort Villa and Spa, responded to this reviewResponded 15 August 2018

Dear Mrs. NginaKieti,

Greeting from lush garden of Astagina Resort Villa and Spa.

Thank you for your comment and how pleased we are reading your whole positive comment written in this site. We always maintain our staff very well to be able to keep the highest standard of customers satisfaction. We are looking forward to welcoming you back to stay at Astagina in the near future. Thank you and see you soon.


Best regards,

Efendy Hamzah
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Great location. Close to good shops, great restaurants and beach. Great value for money. Neat kids pool. Swim up bar in main pool-check it out you won't be disappointed. This is in a good location and a nice easy walk to beach.

Stayed: October 2017
Thank 42Chrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Team A, General Manager at Astagina Resort Villa and Spa, responded to this reviewResponded 12 August 2018

Dear Mr. 42Chrissy

Thank you for your comment and sharing your experience to others travelers. We are pleased to read your feedback regarding your recent stay with us. On behalf of Astagina Resort Villa and Spa Management, we would like to thank you very much for your trust to stay with us. We always endeavor to offer the highest standard of customers satisfaction as we know our guests’ convenience is our greatest pleasure. Thank you and hopefully we will see you again at Astagina.

We are looking forward to welcoming you back to stay at Astagina in the near future.


Best regards,

Efendy Hamzah
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018

Very neat and tidy resort, very clean and well set out villa, great location to restaurants and shopping.
only down side was breafast more attention needs to be taen to supply hot food and to mantain the heat while its in the chafer dishes.

Room Tip: power outlets in the itchen area.
Stayed: July 2018, travelled as a couple
Review collected in partnership with this hotel
Thank pre67066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Team A, General Manager at Astagina Resort Villa and Spa, responded to this reviewResponded 10 August 2018

Dear Mr. Pre67066,

Thank you very much for your comment regarding your recognition that we were neat and tidy resort, clean villa, and great location closed by restaurants and shopping center, as well as Double Six Beach. Regarding the breakfast issue as you have mentioned, we will communicate soon for further to our Chef for improvement in the future. We will take the issue very seriously for the sake of our better future services. We really care of our future improvement as it would be our greatest pleasure if we have more guests can enjoy with our services. Thank you very much and we are looking forward to welcoming you back in the near future.

Best regards,

Efendy Hamzah
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

We stayed in the standard delux room on level 3, Room was a good size, bed was extremely comfy! I would probably try the villas next time as they looked great, especially when traveling with kids. Quiet hotel for family’s, loved the 2 pools, greats rule for not reserving pool chairs, staff were helpful and friendly.

Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
1  Thank candice280786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Team A, General Manager at Astagina Resort Villa and Spa, responded to this reviewResponded 9 August 2018

Dear Ms. Candice280786,

Warmest greeting from the lush garden of Astagina Resort Villa and Spa.

Thank you for sparing your time to give us the amazing comment in this site. We always offer the excellent services to all guests who stay at Astagina. We also maintain very well our staff to be able to provide the high standard to outstanding services as always. We are very pleased to welcome you again and stay at our Villa.

Thank you very much and we are looking forward to welcoming you back to stay at Astagina in our private villa with swimming pool.

Best regards,

Efendy Hamzah
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

We enjoyed our stay at this hotel. It was clean and comfortable, with a balcony overlooking a delightful pool, bar area. Lots of families as the lower grounds appear to be apartment style living, we went as a couple. The Balinese dinner was excellent and entertaining, the resort had a friendly feel to it. Close enough to the beach, access by a walkway not too far away. The only disappointment was the breakfast, not the standard we are used to.

Stayed: May 2018
Thank pamelamY8048LY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Team A, General Manager at Astagina Resort Villa and Spa, responded to this reviewResponded 9 August 2018

Dear Ms. PamelamY8048LY,

Warmest greeting from the lush garden of Astagina Resort Villa and Spa.

Thank you for your feedback about our property and services during your recent stay. We are pleased to hear that you enjoyed your stay very much with us in regard of the clean and comfortable room with balcony overlooking to the pool and bar, excellent Balinese Dinner with performance of Balinese dancers, resort having a friendly feel, and close to Double Six Beach. Regarding the breakfast issue, we will pass your constructive comment to our Chef for further improvement in the future. Your comment is very much appreciated. Thank you very much and we are looking forward to welcoming you back to stay at Astagina in the near future.

Best regards,

Efendy Hamzah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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