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Maree M
Kiama, Australia

Great value for money

4.0 of 5 bubblesReviewed 21 June 2017via mobile
If its a budget holiday you are after you can't go past this hotel. The room was serviced daily the bed is comfy and the bathroom was a little tired but ok. There are 2 pools. The main pool doesn't get a lot of sun but the roof top pool was great. The food was quite good and very reasonable. The location is very good close walking distance to beach shopping such as garlic lane. The restaurants clise by were very good. Staff friendly and helpful. No complaints. If its luxury you want its not for you but this price of around 30 aus dollars a night is well worth it.
Date of stay: May 2017
Trip type: Travelled with family
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Edy P, General Manager at Champlung Mas Hotel, responded to this review
Responded 23 June 2017
Dear Maree M ,

Thank you for staying at Champlung Mas Legian on your recent visit to Bali and for your positive review on Trip Advisor forum afterwards.

We all at Champlung Mas Legian, Bali are delighted to learn that your stay with us was memorable and we are honored to receive your compliments on most areas where we have met your satisfaction.

We look forward to the pleasure of again welcoming you to our hotel in the near future.
Thank you
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,147)
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Reviewed 18 June 2017

A very cheap stay. Lovely and helpful staff. There were a couple slight problems, such as an air conditioner that didn't work and loud neighbours. However it was still honestly a great choice to stay at, and staff were very helpful. Nice location and yummy food.

Room tip: Any room is a good choice.
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank ekay213
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 20 June 2017

Dear ekay213

Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures and products are our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel..

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2017

Went for a family trip on a packaged deal, it was an okay hotel. Mostly a place to lay your head if your exploring the area. You have ensure breakfast is included with your reservation when booking and travel to and from the hotel is a fee. ( we didn't know this at the time.) The first night we were there we weren't picked up from the airport as stated in our email we had received prior to leaving. We called the number provided in the email and no answer. We took a cab to the hotel and our reservation was not found. We went ahead and paid for the night and I emailed the company we booked through. Upon going into our room there was only one bed and pulling back the bed sheets there was cigarette burn holes in the blankets. Two doors down we aren't sure what happened but the room was boarded up with boards and the door was missing.The next day everything was resolved and they refunded our money for the first night we paid out of pocket because they had found/ received the reservation. On the last day of our stay they offered us a free 30 minute massage, but we asked if we would just be able to get a free ride to the airport instead. It wasn't a bad hotel just not one I would choose to stay in twice.

Room tip: Pool Side rooms are nice, but you can see into the other rooms.
Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank TravelRoz86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 20 June 2017

Dear Amber C.

Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures and products are our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

It is good hotel, value for money. But mosquito troubled one night but staff were prompt to respond it. Staff were friendly and smiling and were always eager to help the guests. It is close to Kuta beach and shops are all around. We enjoyed our three nights stay there.

Date of stay: April 2017
Trip type: Travelled as a couple
1  Thank Sarad P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 10 June 2017

Dear Valuable Guest,
Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures and review our staff based on rewards and punishment are our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

Second time ive stayed here and I wouldn't hesitate to book it again. Absolutely beautiful hotel with large rooms and comfortable bed. The staff just make the holiday that much better with their beautiful smile and outgoing personality. Highly recommend this place. If we needed something Carlos would go out of his way to help with transport or recommendations on where to go. He's the man to ask. LOVE THIS PLACE!

Date of stay: May 2017
Trip type: Travelled as a couple
2  Thank mrbunter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 10 June 2017

Dear MRbunter Busselton ,

Thank you for staying at Champlung Mas Legian on your recent visit to Bali and for your positive review on Trip Advisor forum afterwards.

We all at Champlung Mas Legian, Bali are delighted to learn that your stay with us was memorable and we are honored to receive your compliments on most areas where we have met your satisfaction.

We look forward to the pleasure of again welcoming you to our hotel in the near future.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017

The hotel has a new manager, Gusti, who has developed a great team of people. The hotel was clean, close to the beach, shopping and nightlife but allowed for privacy. Although the food was excellent, it was a little inconsistent yet the staff were very amenable to any concerns. The pools were well maintained, and the view to the ocean from the rooftop made sunset a great experience. It was a very fun yet relaxing holiday in a very affordable hotel. The hotel provided a driver, Susila, and we were able to see many of the sights in air-conditioned comfort. All in all we were made to feel at home while providing those special golden touches.

Room tip: Quietest rooms are in the back around the garden, the rest face the pool.
Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank MondeG5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 10 June 2017

Dear Monde G ,

Thank you for staying at Champlung Mas Legian on your recent visit to Bali and for your positive review on Trip Advisor forum afterwards.

We all at Champlung Mas Legian, Bali are delighted to learn that your stay with us was memorable and we are honored to receive your compliments on most areas where we have met your satisfaction.

We look forward to the pleasure of again welcoming you to our hotel in the near future.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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