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aldinga56
Adelaide Hills, Australia

Smelly

1.0 of 5 bubblesReviewed 3 Apr 2017
Not what I was promised by travel agent. Old and a strong smell of sewerage in room.
Stayed one night. Was very disappointed and wont be back. No refund on the 6 days I was booked for, which is ok because I decided to leave.
Date of stay: March 2017
Trip type: Travelled as a couple
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this review
Responded 7 Apr 2017
Dear Valuable Guest,
Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures is our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,150)
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516 - 521 of 1,150 reviews
Reviewed 3 April 2017 via mobile

Didn't really like this place. It filled the spot for the one night, but wouldn't stay there again. There were a lot of drunk people yelling our through the night. Not really a family spot, more like cheap bogan community. Staff were lovely and very helpful. It's wasn't very clean in the shower and we wore thongs.

Date of stay: April 2017
Trip type: Travelled with family
Thank Hoffin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 15 May 2017

Dear Valuable Guest,
Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures and review our staff based on rewards and punishment are our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2017

I stayed for 2 night in Legian. I choose this hotel because its close to Kuta Beach, you can walk only 15 minute to reach Kuta Beach! And this hotel is nice staff also! The room is clean and dry. They have 2 swimming pool, one at rooftop and another one in ground floor with pool bar!

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Thend S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 8 April 2017

Dear valued Guest,
It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver a better services with good facilities.
Once again I thank you very much for being our guest and looking forward to welcome you back home...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2017

This is not on Melasti street it's on Benesari just to start and so you all know this is within 2 minutes to Melasti street and into the action of massages bars and shopping in shops and market stalls. I loved the location of this hotel the rooms were a great size they were clean the staff were great but hey i have to say my favourite part was the roof top pool, it's not only great for sunset but to swim in morning or night and theres a bar up there too who will serve you right next to the pool. We drank cocktails by the pool swim up bar {downstairs pool} lazed around on the pool noodles and joked with the staff. Will definetly be returning to this hotel for sure. The spa upstairs is amazing too definetly try it out...

Room tip: we were on the ground floor at the back corner on left and room was great think it was 137
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank 778donnar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 8 April 2017

Dear valued Guest,
It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver a better services with good facilities.
Once again I thank you very much for being our guest and looking forward to welcome you back home...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2017

I stayed there for 2 nights for Nyepi day (Silent Day) with a friend.
We booked room only without Nyepi package. We brought our own bread, cheese, ham, drinks and snacks etc. But eventually bought some drinks and breakfast there as well. The breakfast was Ok, but it could be better.
I booked it through traveloka. When I first checked in the receptionist did not even smile and was not very friendly. Answered my questions without a smile. It might be her bad day, but in the hospitality line of work, she should not have that kind of attitude.
After being taken to my room, it was at the end of the building and a king size bed. So I asked if they have a room with twin beds. When I got to the reception, she actually told the trainee (as she was wearing white shirt and black skirt) to answer my questions and she just wouldn't bother to look at me.
I do have this receptionist name, but I rather not say it. I don't want her to get in trouble, really.
We got a nice big room, the ac was great, the bath tub, shower and water were great too.
The pools are cool, it was very crowded as it was Nyepi day, so everybody stayed in the hotel area.
Overall, it's a nice hotel with low budget, but the management should consider better services from some of the staff.

Room tip: rooms with pool view on 1st floor
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank atomita
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 8 April 2017

Dear Valuable Guest,
Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures and services are our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017 via mobile

Never in 31 years & over 40 hotels in Bali have I ever checked out !!! But I did this time.
We actually paid $60 per night for 3 single beds, so it wasn't really cheap in my books either.
I expected a lot more.
It was filthy !!
The linen including the towels & curtains & bedding were stained !!
Beds were uncomfortable & oh my god the pillows were terrible. Even tho you only got 1, it was bad !
Breakfast was the worse I've ever had.
Yuck. No choice ! Really bad.
Full of the typical "Bali Bogans ". I walked away feeling embarrassed to be Australian.
Unless your a young BOGAN on a budget, this is not for the normal people. I've never seen a green pool in Bali before. Management have no control or respect from their guests. It's really sad as they were so helpful & helped me get my refund from Booking.com, so I could leave.
It's horrible. Don't stay here.

Date of stay: March 2017
Trip type: Travelled with family
2  Thank Jenny-Andy-Travels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy P, General Manager at Champlung Mas Hotel, responded to this reviewResponded 8 April 2017

Dear Valuable Guest,
Your review and feedback were very appreciated meanwhile I thank you very much for being our guest. I will share your comment with the entire team of Champlung Mas hotel for further improvement and follow up. Our progress to upgrade the hotel infrastructures is our primary concern in order for to always able to deliver a good hotel with great services.
Once again I thank you very much for your review and looking forward to welcome you back to Champlung Mas Hotel...
Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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