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848
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All reviewsromeos restaurantpool access roomlong poolbeach accessevery eveninghotel guestslegian beachrooms are modernpool sideacross the roadwould highly recommend this hotelminute walk to the beachmini martstaff were amazingspent nightsmoney changerthe ground floor
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Reviewed 16 August 2018 via mobile

We recently visited Bali for a friends wedding. There was a group of us who all booked in at Ossotel. The location was perfect and the hotel exceeded my expectations. They service was exceptional and communications were faultless. The adjoining restaurant made it easy for the group to meet up and plan our daily adventures whilst enjoying their wonderful hospitality.

Stayed: August 2018, travelled as a couple
Thank debfortini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 19 August 2018

Dear debfortini,

Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you had enjoyed the wonderful hospitality which exceeded your expectation. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our exceptional service. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you back soon.

Best regards,
Wayan

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Reviewed 14 August 2018

We had the most amazing holiday at the Ossotel!!!! The staff are all so attentive and friendly - nothing was too much trouble. Romeos restaurant at the hotel was fantastic - breakfast lunch and dinners were exceptional!!! The location is perfect for venturing out to get a spa treatment, go to the markets, shops, other restaurants. We also played golf and this was organised through the hotel staff.
Thank you to everyone for giving us an amazing holiday experience!! Vickii&Bill

Room Tip: We had a pool room - quiet and we slept realy well.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Bill2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 15 August 2018

Dear Bill2910,

Thank you so much for your kind comments and endorsement of our products and services. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you had amazing holiday experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our fantastic Romeos restaurant with exceptional breakfast, lunch and dinner as well as the staff who’re so attentive and friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you back soon.

Best regards,
Wayan

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Reviewed 12 August 2018 via mobile

Very good value for money pool is great was quiet while I was there staff very friendly and helpful Romeos restaurant is a great spot to sit and food is excellent but can be a bit expensive but worth a look

Stayed: August 2018, travelled solo
Thank maxdog69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 12 August 2018

Dear maxdog69,
Thank you for writing your feedback. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guest’s. I’d like to express our gratitude for your compliments to our great pool, great restaurant and the staff who’re very friendly and helpful. We look forward to your next visit.


Best regards,
Wayan

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Reviewed 10 August 2018 via mobile

Excellent service, very friendly staff, awesome pool area and great location. Close enough to shopping and the beach at the same time. Amazing food and cocktails at Romeos, would definitely recommend.

Stayed: August 2018, travelled as a couple
Thank dodschloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 10 August 2018

Dear dodschloe,

Thank you for sharing your feedback which we value greatly. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you had enjoyed the experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service, awesome pool area and the staff who’re very friendly. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to your next visit.

Best regards,
Wayan

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Reviewed 10 August 2018

Loved this place, a very central location in Legian with the beach, currency exchange, shopping, restaurants, massage parlors, everything right around the corner.
Room was very spacious and well equipped (though I could see how privacy could be an issue with the glass enclosed bathrooms). Lobby, pool and restaurant (turned into entertainment centre at night) were clean and well kept. Staff were all friendly and helpful. Breakfast menu was decent though a bit smaller than usual and they did forget my order to go one morning. I won't hold it against them and would definitely stay again!!

Room Tip: Our 3rd floor room faced another hotel and was very quiet.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank WillandNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan S, General Manager at Ossotel, responded to this reviewResponded 10 August 2018

Dear WillandNic,

Thank you so much for your kind comments and endorsement of our products and services. It’s our pleasure to have you stay with us at Ossotel and we are glad to know that you loved the place; enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our spacious room, well equipped and the staff who’re friendly and helpful. We look forward to welcome you back soon.

Best regards,
Wayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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