Booked in OK, changed rooms without much hasstle. A few complaints, we are an older couple, we should have known not to come here at schoolies time, seems they cater for them, although there did not seem a lot here, the music they play at pool are I can only describe as loud noise. The hotel has TV in rooms, but mostly Indonesian language, seems only one movie channel, some news, would expect a hotel of this standard to have a lot more English channels. Very little clothes storage, 2 bedside drawers broken, and unusable. They really need to train staff at the safety box area, on one Occassion I just presented my key, that gave me access, no check on signature, next day I had to get front desk manager to address this issue. There supposed to be bottled water every day, I had to ask for this service. Will see if I get tomorrow. On a positive note staff are good and friendly, breakfast is good, as are the choices, pool service good. I could not click on ratings, but they are average, to below average.