We were 5 adults, it was our virgin stay over the water on a house boat. we had a very pleasant experience overboard. Orderly arrangements, tasty food hot and timely, neat, spacious, well-lit rooms and bath, kind staff with helpful bent of mind, and to cap all these, an excellent communicative office/managers/staff on the land terminal, prompt in pickup and were kind in arranging us a taxi for onward journey / tour of cochin/Ernakulam. We will willingly recommend "Pournami", yes, everyone of us.
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Overall good experience...houseboat was old. I felt only foreigners got good and new houseboats. They should also take care of indian visitors. Food was good. Staff was supportive. But i think they dont like kids. They should have one guide kind of person who can explain us the places on the way. I will recommend it to others but you should take care of these points care
We had booked pournami houseboats for day cruise in allepey backwaters and I can say it was worth it. We enjoyed the ride and stay on houseboat. Everything including cleanliness, food, service , staff behaviour was very good. Beds were covered with neat & tidy bedsheet and toilets were clean.
Welcome drink & lunch was very good. Our only concern was evening snacks as they were very oily.
Overall I would definitely suggest pournami to my friends whoever visit allepey.
I booked Pornami Houseboat after searching so many houseboats online & finally decided to book Pournami houseboat based on reviews. We booked 2 bedroom deluxe houseboat, but we were provided 3 bedroom houseboat which was very big and was in very good condition. Wood work done on boat was very good. We enjoyed so much on houseboat, it was very good experience, my parent enjoyed lot on houseboat. Food served was very tasty, Staff was also good. Parvathy guided us for house boat booking & co-ordinated whole process of houseboat booking. I will recommend Pournami Houseboat.
I was so glad for booking my houseboat with pournami, a firm who has all 5 star reviews and winner of certificate of excellence from Tripadvisor. I did my booking more than 2 months in advance and specifically told them that i need only their own houseboat as cleanliness was must for me having a infant baby with us. All the communication was in writing and they confirmed to all that. But when i reached there, i was taken to some other company's houseboat. I was carrying pictures of houseboat and could sense in just seconds that i am being given some other boat. This boat was not as clean and maintained for which pournami is famous. despite being everything in writing and a two months old booking, the management did not bother to inform me about any such change. When contacting, i was told by ms. parvathy that there was some problem in their boat that's why they have given me different company boat and it is same. I asked them to come with their boat pics and check if this looks like what was shown to me in the pic. On inquiring why i was not informed of such a change, i was told a weird reasons that they did not want to spoil my mood. (????) And what was that when i checked in that houseboat. Did the pournami management think that i would jump with excitement and happiness? The management (Ms. Parvathy & Mr. Vinod) told me repeatedly that there was some problem with the AC of their boat in the just previous night and the boat has gone for repair. I do not know how true was that as i was not in a position to verify this fact. However, at the outset, this appears to be a very common 'Excuse' (i.e. lie) used by tour/ travel operators. Even if it is true, should not pournami, famous for customer service, offer me an upgrade. what they provided was a downgrade instead, that too for a customer who has shown his concern time and again over emails. A better boat or a full time AC or some other compliment would have been an off-setter. I would say the management took me for granted. I was not asking for anything extra, all i was determined about was at-least a similar and comparable houseboat which is neat and clean and well maintained. Mr. Vinod asked me to wait for some time as he arranges for other boat. In around 20 minutes i was shown another 2 bedroom boat which i found satisfactory and and opted to shift there. However, the time wasted so far and the mental pain was enough to spoil the holiday mood. To be frank, pournami took me for granted by changing the boat without informing me and provide non-understandable reasons. The two stars given by me are only for arranging another houseboat which matched my requirement otherwise i would have given only 1 star as what they did to me was just terrible.