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“Wonderful family gathering!!!”

Review of Majestic Overlook

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12 reviews
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Overview
Cabin -
12 Bedrooms, 12 Bathrooms, Sleeps 28
Gatlinburg, Tennessee

Reviews from our community

Average - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Marlene B
Limestone, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The view is Majestic, but the house is not being taken care of properly!”
Reviewed 9 July 2015 for a stay in June 2015
1
person found this review helpful

This cabin is a beautiful cabin, however it is in much need of TLC. The front steps have fallen from the house and instead of repairing it properly, they put concrete in the gap. They tilt forward as you step out, so it is hard to do for older people, dangerous and potential lawsuit. The overall cleanliness was just fair, furniture needed cleaning, stained form use, floors were fair, but had some places were food was dropped on them that were not mopped up enough! The bedrooms and steps have nasty carpet that needs to come out and be replace with wood. The mattresses are urine stained. The reason I know this is my bed, king size, had a queen size mattress pad and fitted sheet that did not fit. In talking to housekeeping I was told that the sheets for king are off white and are all the same, they offered to come replace them, but if they were all the same, what was the point. They did not fit the beds, deep pocket mattresses, so I went to Walmart and bought our fitted sheets, which worked great, but should not have had to do. Makes me wonder where they get their cheap sheets and why! When you pay out thousands, you expect it to at least be comfortable and clean. The oven still had oven cleaner in it and had to be burned out. There were several leaks that had to be addressed that had been there awhile. If I were the owners I would be jerking this out from under this management! It is just so sad to see this beautiful place deteriorate.

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: The back view!
Liked least: The cabin was not as clean as expected considering the price. It was in much need of repair and update. Front steps are dangerous!
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celina, Ohio
Reviewed 2 July 2015 for a stay in May 2015
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   No.
Recommended for:
Young singles Friends getaway
Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rudedog07
Niceville, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Large Motel 6 with very poor service”
Reviewed 30 June 2015 for a stay in June 2015
4
people found this review helpful

I paid $11,000 for this house up front, several weeks before checking in. On the check-in day while driving in the rain in heavy traffic, a lady at the rental office started calling me demanding that I make some kind of rental security deposit. The cost of the insurance was only $45. Since i had already given them $11,000, I thought they would at least let me get there to take care of this rather than dealing with it while driving in the rain. NO, I had to settle immediately. After looking at my contract, this should have been done 2 days prior to check in. They failed to do their job then harassed me for several hours while I was driving in the rain. Worst rental I have ever experienced. Not only that, the bed linens and pillows (and probably the furniture) came from Goodwill or Motel 6. Can't believe they can get $11,000 for these kind of accommodations. Worse yet, why does Wyndham have such terrible property managers?

Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2014 for a stay in September 2014
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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