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“Great cabin terrible bedding”
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Very good
96 reviews
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Overview
Cabin -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 96 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
bjs88tenn...
tennessee
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Cabin lousy beds”
Reviewed 10 October 2012 for a stay in October 2012

This cabin was great for our family getaway/vacation. The cabin is located 5 minutes from downtown Gatlinburg and plenty of shopping was just around the corner. Our little family members as well as the big ones enjoyed the theatre screen for watching DVD's. Our biggest complaint was the beds. There was not a comfortable bed in the cabin including the sleeper sofas. No one in the group had a good night's sleep the entire time we were there. We may very well look into renting from Elk Springs Resorts again but we will not be renting the cabin "Cowboy Way"

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The large screen for viewing DVD's.
Liked least: The Beds
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TN, United States
Reviewed 9 October 2012 for a stay in October 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
9 Oct 2012
We have upgraded mattresses in all our cabins including Cowboy Way. Sorry your experience was not positive sleeping in this cabin. We do understand that guests travel quite a distance to stay in our cabins and deserve a good night sleep! We also realize there is a lot of personal preference in mattresses, however, we've upgraded our bedding in all cabins to provide the best possible quailty and comfort.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
IL, United States
Reviewed 8 October 2012 for a stay in September 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Oct 2012
Thanks for staying with us again! We have on site housekeeping and maintenance and can respond within 10 minutes. Should you ever have an issue we would be happy to address it very quickly. Thanks again and remember as a repeat visitor you get 10% off all future stays.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
AK, United States
Reviewed 3 September 2012 for a stay in September 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MI, United States
Reviewed 28 August 2012 for a stay in August 2012

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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