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Review of Owl's Nest Chalet

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Very good
13 reviews
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Chalet -
2 Bedrooms, 2 Bathrooms, Sleeps 7
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Kevin V
Gatlinburg, Tennessee
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2017 for a stay in April 2017
people found this review helpful

when you drive up you see a very large new deck,over looking these beautiful mountains,,we noticed a new roof ,nice having a washer and dryer,and the beds were very comfy, kitchen was well stocked even having a crock pot , we went out for day and came home to a nice dinner,we even saw a momma bear and her three cubs ,another nice touch was the computer for us to use ,the ac worked very good stayed nice and cool ,tim and carol were helpful in showing us other cabins they own for when we bring the whole family (15 of us) IT WAS A VERY NICE STAY CANT SAY ENOUGH THANK YOU TIM AND CAROL

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobie H
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Cute house, great views but needs some repair”
Reviewed 15 May 2017 for a stay in May 2017
person found this review helpful

House was decorated nice, pretty clean, very nice furniture and kitchen. BUT, there were some very rigged electrical issues noticed by my electrician husband, master bed was hard as a rock, bed skirt was covered in dust and some white substance, mold in the master bathroom shower, also disappointed that the picture of the loft bed did not match what was there. Shower heads were so low in the bathrooms my 10 year old could not even get under it. We are very thankful my 10 year old son did not mind sleeping on the fold out cot in the loft or our boys would have had to share beds! Our children really enjoyed the stay but my husband and I did not. We apologize to be so harsh but wanted to be honest.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 May 2017
Thanks for the review. We just finished replacing the entire deck and roof about two weeks ago and have not gotten a chance to install the new electrical fixtures on the deck. We temporarily wired in some deck lighting fixtures so that there was at least some light at night. It's safe if not totally hidden.

Sorry about the bed in the loft. The Gatlinburg Fire Department has recently started making all rental cabins remove the loft beds. I need to update the picture on Trip Advisor. We replaced a fixed twin bed with a twin sleeper ottoman and the cot ottoman that you mentioned. We just got the twin ottoman from Costco but have not installed it yet. We use them in other places and they are actually more comfortable than the twin mattress and box spring that is in the picture.

I will have to look at the mold issue. Mold is something that we are very conscious of and make ever effort to make sure it is taken care of.

As far as the bed skirt. we just did a full cleaning on the cabin after the roof was replaced. My guess is that it is dust out of the roof. It was everywhere. I can only guess that we missed that one.

I feel for you with the low shower head issue. I hate low showers. Nobody has ever mentioned that as an issue before. I will look at installing an adjustable head. We put those in the cabins when we renovate them.

I am very sorry that you were so disappointed with your stay. I do appreciate your comments and promise that we will do everything we can to correct the issues you reported.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donald R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Owners courteous and accommodating”
Reviewed 1 May 2017 for a stay in April 2017
person found this review helpful

We did not stay in the Owl’s nest chalet, instead the owner’s made available another rental property just down the street. The location close to the park entrance was very convenient. We found the owners to be very courteous and accommodating. The responded very quickly when we had questions. The house we stayed in was well equipped and in excellent condition. We enjoyed our stay.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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