Having stayed at the Aloft Brooklyn a number of times since last fall, all of the positives are in place of a hip nice modern hotel. In four encounters with the front desk (or coral if you will) the four interactions were frazzled, slow, indifferent,and not helpful. Three staff were at the desk in the evening to buy a sandwich and waited for some time for any of the three men to pay attention. Was not asked how the stay was on check out and was not offered help with bags.Seemed to be 100% turnover. So it is still a great hotel but the front desk really does set a tone.
PS Bar staff member was great as always.More
- Free Wifi
- Breakfast included