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The Bertram Inn
eDreams
Vio.com
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41 - 46 of 273 reviews
Reviewed 17 January 2017 via mobile
Great plAce

The staff really went out of their way to stash my kayak--I had forgotten it wouldn't be safe on my car in a big city at night. The breakfast was charming way to meet others. We sat on sunny terrace, we were three generations and all of us enjoyed it. Games for the younger set and NYT with crossword for the seniors.

Date of stay: July 2016
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BertramInnBrookline, Manager at The Bertram Inn, responded to this reviewResponded 19 January 2017

Dear Guest,

Thank you so much for your kind words about The Bertram Inn. We take pride in offering a family friendly environment, and we're happy to hear that all three generations of your family enjoyed their stay here.

We look forward to seeing you again!

Jaime
Manager

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Reviewed 9 January 2017 via mobile
Friendly

Nice place, super friendly staff, common areas were fantastic, room was just ok. Stayed only two nights. Was rainy & wet but we has a good time. Easy walk to main areas. We had fun.

Parking is additional but right next to door. I'd opt for bigger rooms next time.

Date of stay: January 2017
Trip type: Travelled as a couple
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BertramInnBrookline, Manager at The Bertram Inn, responded to this reviewResponded 10 January 2017

Dear Guest,

Thank you for taking the time to review our Inn! We are proud to have a staff that offers the warmest of welcomes to each guest that walks through the door! Winter in Boston can be wet and cold, so we invite all of our guests to curl up to the fire place in the living room with hot coffee or tea.

It's so good to hear you had a good time and we look forward to your next visit with us! We have three tiers of rooms, some of which offer more space to accommodate your party. Let us know your preferences when booking and we will get you into the most comfortable space!

Best Regards,
Skyler
Innkeeper

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Reviewed 19 December 2016
Lovely place

Charming old home, with warm friendly atmosphere. Staff are supportive and friendly. Bathrooms small and need updating, but are sufficient.
Breakfast has many options to get your day started right-with hot and cold options. Pastries are delicious!

Date of stay: September 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BertramInnBrookline, General Manager at The Bertram Inn, responded to this reviewResponded 21 December 2016

Dearest Guest,

Thanks so much for sharing your experience with us. We really appreciate honest feedback as it helps us improve our home. We are delighted to know that our staff was supportive and friendly, it is the hallmark of our service.

Our cook Irma has been with us for over 10 years and does a wonderful job of baking pastries - tea breads, scones, and other scrumptious treats. Her breakfast creations are prepared with love and I think it shows.

We have been so busy renovating the Inn across the street that we have missed some updating over here so thanks for the reminder. We will work on the bathrooms soon.

We look forward to seeing you another time either here or at our sister Inn, the Samuel Sewall, located directly across the street. It will be opening in 2017!

Kindest regards,
Dia
General Manager

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Reviewed 19 November 2016
Wonderful!!!

We have been to Boston many times over the years. We have stayed at the Bertram multiple times. It is our FAVORITE place to stay when visiting Boston. The location is great for catching the train. The neighborhood is quiet and safe. The rooms are wonderful and comfortable. We have stayed in summer and fall/winter. We enjoyed making having a nice fire in the fireplace in our room on a crisp night. The service is wonderful and the food is great. You can not go wrong staying here.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
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BertramInnBrookline, Manager at The Bertram Inn, responded to this reviewResponded 21 November 2016

Dear Guests,

Thank you so much for your candid review and for staying with us over time.

We're delighted to hear that The Bertram is your favorite place to stay in when visiting Boston! We work towards making this place comfy for guests, updating amenities and keeping a good team for our guests, so reading your review fills us with joy!

Thanks so much for your choosing us again!

Best regards,
Astrid
Assistant GM

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Reviewed 16 November 2016 via mobile
My 24 Hour Reprieve

Just returned to my Re/Max office in Cranston after my 24 hr fast paced: Showing CT homes, Fashion event at Larz Anderson Auto Museum...& finally having a wonderful stay and fabulous breakfast at The Bertram Inn in Brookline MA...many thanks to the very attentive Innkeeper named
"Dia"....she patiently directed me to the Inn & took great care of all the details of my late arrival. The Inn is beautifully restored, 14 Beds, turn of the century with all the charm and detail you would expect, including the elegant breakfast with homemade breads, scones & croissants..a Special place and experience!!! Looking forward to my return trip!

Date of stay: November 2016
Trip type: Travelled on business
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BertramInnBrookline, Manager at The Bertram Inn, responded to this reviewResponded 21 November 2016

Dear Guest,

Thank you so much for your review. Very much appreciated. We hope to see you again soon. Dia is a great GM and she sets a great example for all of us. We're so glad you enjoyed her joyful presence.

Sincerely,

Ivy
InnKeeper

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