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Reviews (1,358)
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All reviewsroom was cleanhistoric districtthird flooran older hotelstay there againthe breakfast areafree breakfasttybee islandyogurtminute drivefront desk staffdowntown areagreat place to staytrip to savannahriver streetrefrigeratorflorida
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Reviewed 5 April 2018 via mobile

After an incredibly awful experience at the B Historic Savannah where my reservation was “lost”, the hotel was sold out and then I was mistreated by their awful staff, I was so incredibly thankful to have met Olivia whom saved myself and kids from sleeping in our car for the night. Despite it being late at night, Olivia jumped into action to help me. Baymont is lucky to have her! Thank you, Olivia.

I only slept at the hotel for a few hours and took off early the next morning, but not before enjoying a delicious breakfast. I’ve never stayed at a Baymont before, but was pleased with the facility and quality of service.

Stayed: April 2018, travelled with family
Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHospitality, Guest Relations Manager at Baymont by Wyndham Savannah Midtown, responded to this reviewResponded 6 April 2018

Dear Jackie,

We appreciate your feedback regarding your recent stay. I will make sure we celebrate Olivia’s excellent customer service among the team!!! We pride ourselves on providing our guests with unforgettable experiences, and we are so happy you enjoyed your stay. We would like to thank you once again for choosing our hotel, and we look forward to welcoming you on your next visit to the area!

Best Regards,
The Team at Baymont Inn & Suites Savannah Midtown

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Reviewed 4 April 2018

The toilet in room 232 ran every 5-9 mins all night long. When discussing with the desk clerk, she apologized and suggested that there would be a rate change but as yet nothing on my end.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank lds840413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHospitality, Guest Relations Manager at Baymont by Wyndham Savannah Midtown, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Thank you for your review. I apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with my maintenance staff to ensure that this toilet does keep running. Thank you for letting us know and hence allowing us to improve.

Best Regards,
The Team at Baymont Inn & Suites Savannah Midtown

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Reviewed 4 April 2018

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MasterkeyHospitality, Guest Relations Manager at Baymont by Wyndham Savannah Midtown, responded to this reviewResponded 5 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 April 2018

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MasterkeyHospitality, Guest Relations Manager at Baymont by Wyndham Savannah Midtown, responded to this reviewResponded 5 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2018

The hotel and the stay were fine. The only issue was there was a bunch of kids on a field trip stay ing at the hotel and they were very loud . You could hear them running on the second floor. After calling the front desk and complaining the noises got worse. I wasn't the only guest complaining. The manager was nice enough to give me a discount for the inconvenience. Aside from that is was really nice staying there.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank irodri815396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MasterkeyHospitality, Guest Relations Manager at Baymont by Wyndham Savannah Midtown, responded to this reviewResponded 5 April 2018

Dear Valued Guest,

Thank you for providing us with feedback from your recent stay. I am glad to hear that your stay was comfortable, but I apologize for the inconvenience you experienced due to another guest. I'm happy to hear that our manager was able to help you out some. I have shared your comments with the management team to ensure these situations are corrected in a timely manner. Thank you again for your time, and I hope we will be able to exceed your expectations in the future.

Best Regards,
The Team at Baymont Inn & Suites Savannah Midtown

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