My mom, aunt and I spent three nights at this hotel in April 2018. We each paid close to $1,000 for our rooms alone. If this were truly a 4-star hotel, we wouldn't have minded, but we all felt we had overpaid for a less-than-excellent experience.
My general complaints: There is no turndown service. The pool is the size of a postage stamp. The decor is overly rococo and just plain ugly. The paintings hanging everywhere - all violent impressionist-ish works by the same untalented and seemingly deranged artist - are ugly and disturbing. The restaurant seemed understaffed both times I ate there.
My specific complaints about my room include anemic water pressure in the shower, a sink with no stopper, a toilet seat that wiggled and was unstable, and a view of a gigantic air conditioning unit despite having booked well in advance.
All that said, there are positives: great quiet location, a free shuttle to the more touristy river area, nice staff, beautiful historic building across from a park. The hotel is clean and well-maintained.
For $200 a night I would have been satisfied. But this hotel does not live up to either its vaunted reputation or its 4-star ranking.More
- Free Wifi