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All reviewsklondike barswine and cheeseriver streetice cream treatsjoe's crab shackloft bedroomturn down serviceeach eveningfactors walkfull kitchenwine receptionother guestsparking spotwithin walking distancehistoric buildingrestaurants and shopstrip to savannah
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Reviewed 1 December 2017

Always enjoyed our stay. The staff are very professional, courteous and friendly. They are always helpful. Erika, Kevin, Dom, Felicia, just to name a few, who are just some of the personnel who assisted us and made our stay very enjoyable. My apologies to the rest of the staff if they weren't mentioned I can't remember their names.

We always stay here on our trips to the north and our return. The rooms are very relaxing, comfortable and roomy.

We never had a disappointing stay.

  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank leanandmean2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

The staff was really nice, and they have a nice wine and cheese gathering in the cozy lobby each evening. We met some very interesting people in a very pleasant environment. I liked the lobby, it did not have a fake-fancy decor, comfortable.

Our suite was attractive and the hotel is in a prime location. However the suite was on the ground floor, one had to descend into what felt like the basement. The concrete outside the entryway made it feel even more like going into the basement because it was nasty, stained, like a garage floor. A cleanable rubber mat with drainage holes would fix that problem up. The housekeepers closet door opened into that same small area and was hanging open a lot, adding again to the feeling of going into an industrial basement.

Once inside there was a nice short hall with an attractive wood floor off which 3 units opened. Nice doors, hardware, etc. Our suite was large... Street view, or city view, meant 2 tiny windows admitting light but below ground, and one narrow window looking at the restaurant across the street. This is an old stone /brick building, it isn't like they could modify the windows to improve the view! The furnishings were nice, gorgeous artwork. Due to the darkness of the place I would think that they would pick a brighter decor instead of pale green-grey and dull-colored furniture. But the artwork - really nice.

It was clean like at my house on a day company is not coming. Tub, sink, toilet clean enough to use but not the horizontal surfaces of the tub, the baseboards, the tiles. The bathroom needs new sealants, thorough cleaning of the tiles and grout on the sides of the shower, reseal and clean the baseboards, and the whole place needed a better vacuum job.

Don't get me wrong, I am SQUEAMISH about hotel bathrooms and this one was just good enough for me to use. But I wiped something off the edge of the tub, who knows what, the housekeeping should have gotten. But some work is needed, not just housekeeping, but maintenance is needed.

The bed was comfortable, sheets nice. TV in bedroom and living room. Reception in living room poor, no guide to find what numbers go to what networks.

Overall, a nice enough place overall but the basement... Not $600 for three nights.Just fixing up the entryway, bathroom maintenance and better housekeeping would have helped.

Stayed: November 2017, travelled as a couple
1  Thank NancyM2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

The customer service was excellent and the room was beautifully refurbished. Recommend staying here if you want to be on River Street. After checking in we researched the Inn and learned that there is a resident ghost. Only disappointment was that we did meet "Hank" the prankster ghost. maybe next time.....

Room Tip: Book 405 or 406 if you want the best changes of meeting the ghost
  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 2OConnors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

We were first greeted by Kevin and he was exceptional at helping us find a spot to park and get all of our things in our room! From there, the experience only got better! The breakfast buffet was excellent (you can eat there or get your food to go back to the room). The rooms are huge, clean, and cozy! We had a balcony view of the river and loved it. We will definitely be back!

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

A great way to begin a vacation. Staying in historic Savannah was wonderful and your Inn lived up to all it's billing. Very well done with a ton of ambiance...quiet with a professional and courteous staff

Room Tip: a little hard to get to for first time travelers
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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