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“Good” 4 of 5 bubbles
Review of Holiday Inn Baltimore-Inner Harbor

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Holiday Inn Baltimore-Inner Harbor
Ranked #28 of 66 Hotels in Baltimore
Santiago Metropolitan Region, Chile
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good”
4 of 5 bubbles Reviewed 25 March 2012

Clean and big rooms. Close to the convention center and aquarium.

Room Tip: There is a fire building with first responder vehicles across the street from the front of the hotel...
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pilarv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review, 26 March 2012
Thanks for your review. We're striving to continually improve the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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940 reviews from our community

Traveller rating
    399
    288
    161
    52
    40
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214
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
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English first
maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 March 2012

I have been to the Holiday Inn many times over many months and years on business in downtown Baltimore and in all the experiences with the managers and staff, I have always been treated like family. Changes in staff, the weather, calender and work load never seem to affect the level and quality of my experience. The genuine willingness to accommodate any requests or to help my fellow associates is what brings me back.

Room Tip: Rooms facing east look towards the inner harbor.
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mjkberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review, 23 March 2012
Thanks for your kind review. Keep coming back at seeing the changes for the better. We have more positive changes planned for the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freehold, NJ
Level Contributor
239 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed 19 March 2012

Located just blocks from Baltimore's famous inner harbor, Camden yards and the ball fields and right next to the light rail. Found this hotel on the web with a great rate. I will say that the front desk, house keeping, pool guard and bellman could not be any nicer or more helpful. Our room on the eighth floor was very clean, bright and well layout with two queen beds, sitting chair, desk chair with work area and a large LCD flat screen. That is where the good stuff ends.
I think charging $23. to park as a guest when the public parking in the next lot was cheaper by far is just a rip off. Two cars, $46.. really? ugh. The beds in the room had a formed "v" in the matresses, not great for sleeping. 4 pillows on the bed, two firm, two soft, nice? sort of. They are only 1/2 pillows. Rollover in the night, you roll off the pillow.not so nice. The bath shower diverter was not working properly. The flow/volume of water coming out of the shower head was completely sub-standard. The LCD TV displayed only a few number of channels and displayed very poor viewing quality, It was a very nice, name brand TV and the worst picture from what appeared to be poor reception or bad hook ups. The pool is heated and indoors. Thats the good news. The bad news is the level of chlorine in the pool room was so high, it burned our throats. There is no reason for that high of a chlorine level in the pool room air, No pool for us. Morning brought no local newspaper to the room door and according to the front desk , none were available anywhere in the hotel. Upon leaving the room, we had to wait quite about 5-10 minutes for an elevator that had room for us. Only three elevators for guests and at peak times, they filled up pretty quick. We had fresh coffee and a muffin in the lobby coffee shop. I will say it safe and clean and fine for an over night stay with no plans to relax by the pool or in the hotel.

Room Tip: request a room NOT on the front side of the hotel. There is a large fire/first aid building with man...
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jerseybob175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review, 23 March 2012
Thanks for taking the time to write a review for our hotel. I'm sorry there were so many challenges, I assure you since the hotel has gone under new ownership, we are making numerous changes to the hotel in the near future, including HDTV programming, improved wi-fi service, and a saline pool and more. We're hoping these changes occur very soon. Please try us again.
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PA
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

I've stayed here twice before, and this site continues to live up to past experiences.

The room was clean, well appointed, and well kept. Bed was comfortable. I slept well.

I only ate in the restaurant once. The menu was a tad short, but the food was good and the staff very friendly. Prices were average for the area.

I parked right next to the hotel. Very convenient, and, for the city, not horribly pricy.

Definitely would stay here again.

Room Tip: Don't know about the West Tower, but the main building has been nice.
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  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GleefulTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review, 16 March 2012
Thanks for taking the time to write a review. We're proud of our team here, and we'll share your kind comments with the staff. Hope you come again to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knightdale, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 March 2012

My family and I were in town due to a medical emergency with my mother at the University of Maryland. We decided to get an adult beverage at the bar and met Michael. This guy was a breath of fresh air, especially under the circumstances we were facing. He treated us like an old neighborhood friend, told some jokes and was just all around a nice, fun guy. He made us laugh and took our minds away from the circumstances which was sorely needed. The hotel itself was nice, quiet and clean. It was convenient to all major points at the Inner Harbor. The staff was friendly and accommodating. If you go - tell Michael to tell you a joke.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Norm F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pkomar, General Manager at Holiday Inn Baltimore-Inner Harbor, responded to this review, 11 March 2012
Thanks for your review. Michael is certainly a man of whimsy and delight. I'll share your kind comments with him and the rest of the team. We hope you can return to the hotel when you can relax even more and enjoy Baltimore's charms. Thanks again for your kindness.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Baltimore-Inner Harbor

Property: Holiday Inn Baltimore-Inner Harbor
Address: 301 W. Lombard Street, Baltimore, MD 21201-2507
Phone Number:
Region: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#35 Family Hotel in Baltimore
Price range (per night): $138 - $337
Hotel Class:3 star — Holiday Inn Baltimore-Inner Harbor 3*
Number of rooms: 365
Official Description (provided by the hotel):
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access. ... more   less 
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Also Known As:
Holiday Inn Inner Harbor Hotel Baltimore
Baltimore Holiday Inn

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