We chose this hotel primarily because of location to JAXport and discovered they had a "parking and shuttle package.
When we had checked into our room we found a few ants had moved in because of the tropical storm. When we called to report it they sent Harold from maintenance to get rid of them. He diligently discovered where they came in the room and solved the problem. He also assisted us with the washing machine.
The next morning breakfast was varied and plentiful. They were able to keep it stocked even thought the hotel had a full house. The shuttle was organized and prompt. We discovered Harold was also our shuttle driver. He was able to answer all of our questions and also helped with the loading and unloading.
When we returned to port, the ship was several hours late because of mechanical problems. It did not dock until after 9:30 and we did not disembark until almost 11:00 and we were some of the first passengers off the boat. Harold was there waiting with the shuttle. At the hotel, most of the folks waiting to leave were upset. They need to be upset at Carnival, Not the hotel.
I would recommend this hotel again.More
- Free Wifi
- Breakfast included