After all of the great reviews, our family was looking forward to staying in this new hotel. The biggest (but not the only) complaint was that our rooms were never cleaned or serviced until very, very late in the afternoon. We would come back from a long day out ready to relax a bit, and the room attendants hadn't even been there to clean yet! After the second day when we came back around 4:30, I approached the manager on duty and asked him very tactfully and nicely if that was normal for them and he was so rude and so un-management-like with his answer, "Well, what can you expect when we have 70 rooms to clean"! I'm serious! That is what he said! When I came back with my response that this was the first hotel we had ever been in where they were cleaned so late in the day, he again repeated, "As I said, we have 70 rooms to clean." I'm usually passive, but her really ticked me off! We all plopped down in the lobby for 30 minutes until they had our room finally ready. Now for the t.v. situation.....they would automatically cut off after a couple of hours, and revert back to a different channel.... Not a big deal, though. Next, there was some type of homecoming party next door at the Pike Restaurant (kind of a bar popular with bikers). The hotel had booked a block of rooms for that shindig. We had our 3 children with us. Saturday night the hotel was full of "drunk out of their minds young people". Unfortunately, one of my daughters got stuck on the elevator with 3 of them who were so drunk one of them didn't even know she was there....he was extremely foul mouthed from what my daughter told me, and she was pretty scared at the time. Needless to say, that was not a quiet night. Which brings me to one more thing. When we arrived, the elevator was making strange sounds and eventually broke later that evening. We had to do the stairs to our 4th floor until the next day when they had it serviced. It broke down again later that day or the next, so back to huffing it up and down the stairs again. The elevator still didn't sound right by the time we left our stay. Maybe all of the problems stem from the fact that they built this hotel 6 feet from the National Cemetery......yep, nice view from the bedroom windows.....nothing but gravestones. Now, we knew this before we booked, but it makes you wonder, doesn't it????? I think we could have dealt with everything EXCEPT a rude, non-helpful manager on duty, and we could have done without the drunk night.
PS...The pool is EXTREMELY small, and the breakfast bar is so-so. By the way, this is the first time I've written a review, but this stay warranted me making the effort to write!
- Official Description (provided by the hotel):
- Gettysburg newest hotel. Closest hotel to the National Park Visitor Center and next to National cemetery. Hotel guest enjoys complimentary hot deluxe continental breakfast consisting egg and meat. Wireless Wi Fi throughout the building. Spacious test-fully furnished accommodations and great professional staff to please every guest.Beautiful Lincoln Ballroom seats up-to 200 is ideal for meetings, seminars, weddings,receptions, reunions or any family events. Large spacious parking area can accommodate tour buses very comfortably., ... more less
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- Also Known As:
- Comfort Suites Gettysburg Hotel Gettysburg