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“Great Location”

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Sands Casino Resort
Ranked #8 of 14 Hotels in Bethlehem
Reviewed 31 May 2012

Very Close to NYC... better option then going all the way to Atlantic city...

Hotel was nice... Check in on the totally opposite end of the casino and self park garage... Check in process was quick with automated kiosk option as well as the front desk reception... Pool and Gym are quite small... Once this Hotel picks up it might be an area which they need to and...We had a two Queen Bed room on 10th floor with quite interesting view of old Steel Factory, Open Parking lots...

Free Continental Breakfast is big plus for this Hotel.. It gets busy at times and need to put few more counters.. But has good choices available...

Still this place is growing and once all the shopping area becomes fully operational it would be good place to visit. Van Heusen, Bass, Izod, Tommy Hilfiger are expected to open in June 2012...

Casino is divided into 2 sections as others have pointed out into smoking and non smoking very distinct areas... which is very good. Loyalty card for Sands is quite good; points add up quite quickly and I used the comp Dollars towards my food and hotel bills. You can use these comp dollars anywhere from valet parking charges to hotel bills ... buying food in food cout of the shopping area...

  • Stayed: May 2012, travelled with family
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Thank Viral D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort, responded to this reviewResponded 7 January 2013

Thank you for taking the time to share your experience at Sands Casino Resort Bethlehem with future travelers. Your feedback is very much appreciated since we constantly strive to provide all of our guests with an overall excellent experience. We hope to host you again and continue to amaze you with our unmatched guest service standards. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Kindest Regards,
Kellie S.
Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 22 May 2012

Quick trip to Bethlehem for a college graduation. The rooms were very nice and beds were comfortable. Lots of water pressure in shower but hot water did not last long. Continental breakfast in morning was very well done. Pool is small and looks like and afterthought. Need to insert room key in slot of elevator to get to your floor which proved daunting with people staying on different floors vying for the key slot. Not great but an attempt at security for guests. Mini-mall attached to hotel and casino has a variety of stores to choose from. Walk through a food court to get to casino. There are other eating places in the casino and any under age guests need to be escorted around the casino to eatery by security guard. Casino was rocking every time we went with one side non-smoking which curtailed smokiness but did not eliminate it. Also table games were on line of smoking and non so there was not much difference for them other than no smokers at the table. Overall a nice visit if you need to go to Bethlehem. Wouldn't make it a destination.

  • Stayed: May 2012, travelled with family
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Thank Walter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort, responded to this reviewResponded 7 January 2013

Thank you very much for taking the time to share your positive experience with all of us at Sands Casino Resort Bethlehem. I was so pleased to hear that you had an enjoyable experience on our property and were provided with wonderful accommodations and service. It is my sincere hope that you will give us another opportunity to exceed your expectations on a future visit and we look forward to hosting you again!

Kindest Regards,
Kellie S.
Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2012 via mobile

Most of the casino was nice. Smoking and non smoking on the casino floor are ajacent with mo seperation The layout is confusing. The check-in is on the totally opposite side of the casino (down 2 corridors and an escalator) Only real problem I had was there was no hot water in the morning. I mention it to the receptionist and she apologized and said that the boiler was reset which I've never heard of.

  • Stayed: May 2012
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Thank Paulpeixoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort, responded to this reviewResponded 8 January 2013

Thank you for providing valuable feedback on your stay at Sands Casino Resort Bethlehem! I am very pleased to hear that you enjoyed your accommodations and found the casino to be spacious and clean. Still, I would like to apologize on behalf of Sands Bethlehem and our team for your experience during your stay. It concerns me deeply that the lack of hot water in your caused you distress so I will forward this message to Hotel Management to rectify the problem. Please accept our apologies as we will work to improve the overall experience for our guests! I hope that you will give us another opportunity to exceed your expectations on a future visit.

Kindest Regards,
Kellie S.
Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2012

We just returned from a one night conference and stayed at the Sands. The rooms are great, the bed was comfy and wonderful. Nice little indoor pool although I didn't use it just did not have time. I love the way the mall and casino is intertwined. Many places to eat. The continental breakfast was great and a nice perk to include. No complaints from me. Nice place.I had requested and extra blanket for the bed and housekeeping arrived in 5 minutes. I would go back for sure.

  • Stayed: May 2012, travelled with friends
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Thank dianne24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort, responded to this reviewResponded 8 January 2013

On behalf of Sands Casino Resort Bethlehem, I would like to thank you for choosing to stay with us on your conference trip. We know you have many options when it comes to staying in Bethlehem, PA, but we know our commitment to customer service is just one of the many reasons that keeps customers coming back. We truly appreciate you taking the time to write to us after your stay. We hope to host you again and continue to amaze you with our unmatched customer service!

Kindest Regards,
Kellie S.
Marketing Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2012

Just came back from an overnite stay at the Sands Casino Hotel. Although i didn't win at the tables, i would say staying at the hotel was a winner. Entering the lobby area i found it to be modern, but personal....not glitzy like AC hotels, but "business" chic style. No big long hotel counters, instead you can check in either "self" checkin or you can check in with a hotel employee at a personal desk. The rooms were spacious, extremely clean nice large TV. Loved the bathroom...the first hotel that I have been to where they have a nice large shower instead of a tub/shower...i thought that was a great idea since i prefer showers anyway. Overnite stay came with a continental breakfast in the foundry room, which gave an interesting view of what once was the bethlehem steel buildings & property area. Some of the older steel plant buildings and railways are still standing which was fascinating especially to my husband. I would also say that the whole hotel/casino concept reflected the town's past history in keeping with the steel/warehouse theme...kind of nice & more down to earth instead of the plastic glitzy glamour. IRestaurants were also great...went to Emril's Chop House...highly recommend it. And also did some shopping...they are in the process of opening a shopping area within the complex, not all the stores are open but it speaking with one of the shop employees i hear more is to come. Overall i think it was a great place to visit and will definately be back again.

Room Tip: i think any room would be great, we had a room on the upper floor it was very quiet and provided a n...
See more room tips
  • Stayed: April 2012, travelled as a couple
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2  Thank CarolynW772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandsGuestServicesPA, Public Relations Manager at Sands Casino Resort, responded to this reviewResponded 8 January 2013

Thank you for your kind words and feedback on the Sands Casino Resort Bethlehem! It is my pleasure to share your positive experience with our team as they truly appreciate hearing from satisfied guests like you. I would also like to thank you for your patronage throughout the property and for thoroughly reviewing every detail of your stay. From all of us here at Sands Bethlehem, we look forward to your return in the near future!

Kindest Regards,
Kellie S.
Marketing Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sands Casino Resort

Address: 77 Sands Blvd, Bethlehem, PA 18015-7705
Phone Number:
Region: United States > Pennsylvania > Bethlehem
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Bethlehem
Price Range: $174 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sands Casino Resort 4*
Number of rooms: 302
Official Description (provided by the hotel):
Sands Casino Resort Bethlehem designed its hotel to set a new standard for luxury and style. Complimentary Continental Breakfast and Wireless Internet are included. The 302 rooms include 16 Executive Suites and 6 Presidential Suites, each of which has the latest in modern amenities like wireless internet, media-hubs and high-definition flat-screen televisions. When you select the Sands Casino Resort Bethlehem you are assured an extraordinary experience. Each of the resort's spacious guest rooms is elegantly decorated in a stylish combination of rich dark woods and neutral tones - the perfect choice for a weekend escape or business retreat. Luxury, Style and Class come together to create an unparalleled hotel in Bethlehem, Pennsylvania. The Sands offers a wide array of dining from casual to upscale at five distinct locations and the convenience of a food court. Savor a tender cut of prime steak or fresh seafood at Emeril's Chop House. Visit Chef Emeril Lagasse's newest restaurant, Emeril's Italian Table, with its rustic Italian-inspired fare including antipasti, cured meats and artisanal cheeses, fresh made pastas and more. Enjoy a distinctive twist on all-American favorites at Burgers And More by Emeril. Stop by St. James Gate Irish Pub and Carvery for an authentic Irish meal. The Sands is home to a New York City iconic eatery, Carnegie Deli - the perfect stop for something quick and delicious. ... more   less 
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Also Known As:
Sands Casino Resort Bethlehem Hotel Bethlehem

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