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“Other then being told check in was at 3pm but when we...”

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Days Inn EL Paso Airport East
Ranked #64 of 81 Hotels in El Paso
Reviewed 2 August 2017

Other then being told check in was at 3pm but when we arrived desk said that hooskeeping would not release any rooms till after 4pm. Actyywatched guests turned away because of this. Wifi did not work and was told "Yea it does that".

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Timothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 241 reviews

Reviewed 1 August 2017

Total disappointment. 2 towels for 3 people. Told they would
bring more "in the morning"? Toilet not flushing correctly & I had to
show maintence how to unplug it. He told me "yep, it's broken". Didn't
speak much English. Light switches not working. A/C bad. Ice machines
broken. Indigents hanging out. Told it's ok if they aren't doing damage!
May be last time to stay at this Days Inn!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank renegede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 32doriss
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 July 2017

I made a reservation for this hotel and cancelled in the Defense Travel System. For whatever reason, DTS or Days Inn, it did not happen. They charged one day as no show. I called and they reversed the one day charge.

  • Stayed: July 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank SV_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro G, Manager at Days Inn EL Paso Airport East, responded to this reviewResponded 22 July 2017

Dear SV_Traveler,
Thank you for taking the time to post a review about your positive experience. I am happy to learn that our font office team was able to rectify your no-show charge in a timely manner. We hope you keep us in mind for your next visit to El Paso!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017

Not impressed, one of the older motels, needs to be upgraded. Bathroom had a sewer smell. Toilets are too low for older people.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Baldemar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro G, Manager at Days Inn EL Paso Airport East, responded to this reviewResponded 22 July 2017

Dear Baldemar M
Thank you for taking the time to write a review on your recent experience at Days Inn East. I am very sorry that we failed to meet your expectations especially as it relates to the room and I want you to know that your comments have been shared with the appropriate personnel. We hope you give us another chance in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn EL Paso Airport East

Address: 10635 Gateway Blvd W, El Paso, TX 79935-4907
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 81 Hotels in El Paso
Price Range: $69 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn EL Paso Airport East 2*
Number of rooms: 122
Official Description (provided by the hotel):
We are centrally located off of Interstate 10. We are conveniently located next to Wal-Mart and McDonald's. We have 122 rooms, 3 floors and we are an exterior corridor hotel. We have non-smoking and smoking rooms. Most rooms come equiped with microwave and fridge. We offer free hot breakfast from 6am - 10am. We offer free shuttle service to and from the airport and surrounding areas. We also offer free internet wireless throughout the hotel and rooms. We have a laundry room, outdoor elevator for convenient access to all floors, and an outdoor seasonal pool. ... more   less 
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Also Known As:
Days Inn El Paso East Hotel El Paso
El Paso Days Inn

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